VILPRA Klaipėda Salon
Lithuanian bathroom specialist with quality products but inconsistent delivery times and limited defect responsibility.
What customers love
- Experienced and professional team
- Quality bathroom products and radiators
- Pleasant and excellent client communication
Worth noting
- Significant delivery delays, orders arriving months late
- Poor accountability for product defects, blames customer conditions
Best for
Customers with flexible timelines seeking quality bathroom fixtures without urgent deadlines.
What reviewers warned about
Issues raised independently by two or more reviewers of VILPRA Klaipėda Salon, with what to ask before you hire. These are reports by customers, not findings by Veted.
Significant delivery delays beyond promised date
Moderate2 reviewers, 2020-2021Two reviewers reported receiving products much later than promised, with one stating the delay halted their entire project and citing poor communication about the revised timeline.
Ask before you hire: Ask: what is your typical lead time and what happens if you cannot meet a delivery commitment?
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Professionalism. Communication with the client is excellent.
They are not very responsible with delivery times, I received the product much later than promised, as a result of which all work stopped... Communication is at a very low level...
We do not recommend!!!. It's okay if everything is fine. If there is a defect, it will be your own fault... We are usually patient and understanding, but this time we cannot remain silent. Don't get caught. We ordered primed cast iron radiators. Not to mention that after ordering in May, we received them only in August, after painting them for the first time with special radiator paint, rust started to appear. We were left to our own fault. No one cares where they were lying or where they had been for those weeks. According to them, we "rubbed" them before painting or painted them in an environment that did not meet the humidity requirements (on a summer day at +25). After all, everyone paints in special painting chambers. Only we probably don't... This is the conclusion, if you don't have that chamber, you cannot buy radiators from Vilpro...
Experienced team, quality products.
High level 😁. Pleasant communication. Good services and products.