DEPO Store, Home Garden Renovation

4.4·6,056 reviews
Šilutės pl. 28, 91177 Klaipėda, Lithuania, Klaipėda, Lithuania
Veted AI Summary

Large DIY and garden retailer with competitive prices and helpful staff, though service consistency varies.

What customers love

  • Wide variety across gardening, DIY, and home supplies
  • Competitive pricing on durable, quality products
  • Additional services: curtains sewing, frame framing, transport

Worth noting

  • Staff sometimes unsure about store layout and item locations
  • Service quality inconsistent; notably better in Latvia locations

Best for

DIY enthusiasts and gardeners seeking affordable supplies with delivery options.

Attribute scores

Quality of Work72
Experience95
Responsiveness75
Customer Rating88
Price vs Market Avg.78

Recent reviews

snore mimimimimi3mo ago

The negative reviews about the customer service are quite odd to me. I shop here often for many things, primarily fishkeeping, gardening, home supplies, small crafts and occasional specificalities. The workers are often occupied but make time for you very quickly, even when it's busy. There's usually different workers that stay around their area of expertise, they tend to work around specific sections. They're quite focused, efficient and accomodating. It's a very pleasant experience overall. The cashiers are also very friendly and helpful. If you initiate small talk, they're super nice and pleasant to talk to. The store is very large and has multiple sections, I don't always find what I need if it's something more specific, but there's a lot of variety within the aisles. The prices are pretty cheap considering how durable and nice the products really are. The website looks like it's from 2011 or something, but it's relatively nice, I don't think they aim to have people buy online or anything. No complaints about the loyalty card. I do wish to appreciate the way they care for the animals. The fish, rodents and birds are given more than the bare minimum, which is surprisingly rare to see. Honestly a very great store. Lots of variety, efficient and helpful workers and feels very nice to shop in. The outdoor section is soothing and pretty :)

KrissBro7mo ago

Multiple workers couldn’t help locate items and seemed unsure about the store layout. It gave the impression of poor training and lack of organization.

Ruslans Kovalovs10mo ago

The level of service at Depo stores in Latvia and Lithuania differs greatly. Latvia's service is among the best, and Maxima and similar stores don't even come close. At Depo in Klaipėda, it's completely different. It seems the management has brought the worst of local culture to this store. Change your attitude. WE DON'T LIKE YOU!

Fabio Velasquez3y ago

Without doubt is one of the best DIY in city. Wide assortment for garden, construction, wooden work's, hobbies and so on. Good prices and nice helpful staff that speaks English. Between many services that offer they have curtains sewing, pictures and paints framing and others, all of them in the same store. Other nice thing is that in the case of buy a big or heavyweight item, they offer their own carefully transport service with a small overcharge.

Arunas Kasparavicius5y ago

All good here low prices BUT where's digital app and savings card? At this day and age to use plastic is a no no 😜 save the planet GO Digital on unnecessary stuff...