Baltic Swan, priemimo punktas
Lithuanian laundry and dry cleaning service with mixed reliability and longer-than-expected turnaround times.
What customers love
- Effective cleaning of delicate items like winter down coats
- Pleasant and helpful receptionists at service points
- Consistent washing and ironing quality overall
Worth noting
- Machines cause tears and holes in sheets during washing
- Turnaround time of one week is excessive for basic items
Best for
Customers with sturdy garments and flexible timelines who prioritize consistent results.
Attribute scores
Recent reviews
The service is provided with high quality, but one of the administrators lacks customer service culture.
Perfectly cleaned winter down coat! Thank you! It's great that this time there is a smell of the pound, because before the only thing I didn't really like was that there was no smell. Now it's great!
They can't clean the stains. I think they don't have any and don't understand what cleaners to use, or maybe the employees take the concentrates home? After all, we take things to the dry cleaner that we can't clean at home, but it was very disappointing and I will never take them to this dry cleaner again.
Hello, I have been using your services for a long time. The quality has been more or less satisfactory to me, but recently I have noticed torn holes in the sheets I wash. Apparently the machines are getting stuck somewhere. Would it be naive to hope that this problem can be solved? Best regards, Vida
The receptionists, at least at the Statybininkų g. point I visit, are always pleasant and helpful. The quality of the washing/ironing is as good as ever. I would say the service could be shorter. A week for the simplest bed linen washing is really a lot of time. The price is also quite high if you wash small quantities.