Proreal

4.0·79 reviews
Lukiškių g. 5, 01108 Vilnius, Lithuania, Vilnius, Lithuania
Veted AI Summary

Vilnius real estate agency with strong transaction speed but inconsistent service standards and pricing transparency concerns.

What customers love

  • Fast tenant and buyer identification within days
  • Seamless transaction management for absent owners
  • Dedicated broker support throughout rental process

Worth noting

  • Mandatory €250-€300 fees applied without prior discussion or negotiability
  • Deposit does not guarantee apartment reservation if other tenants appear

Best for

Sellers seeking quick property sales and landlords needing efficient tenant placement.

Attribute scores

Quality of Work72
Experience65
Responsiveness75
Customer Rating80
Price vs Market Avg.45

Recent reviews

Gabriella Farkas1y ago

Mr. Vaidotas Senavaitis has provided an exceptional service from beginning to the end! Not only he was able to find the buyer within the 5 days of listing the property on the market, he as well made the sales process seemless, with myself being outside of the country! Highly recommended!

Tea Guru1y ago

I am quite disappointed with the approach of this property management company. When I expressed interest in renting an apartment, they informed me of a mandatory, non-negotiable fee of €250-€300 for services I never even requested. When I tried to discuss lowering the fee or adjusting the rent accordingly, I was bluntly told, "If you don't like it, don't take it." Moreover, even after paying a deposit, there's a risk they might rent the apartment to someone else if you plan to move in later. When I inquired about paying the deposit now and moving in later this month, they informed me that there's no guarantee I'd get the apartment if they find another tenant in the meantime. Essentially, there's no guarantee that paying the deposit secures the apartment. Regarding maintenance issues, they require you to prove that it's not your fault before addressing any repairs. This is quite frustrating and reflects poorly on their customer service. Overall, I would caution others to think twice before dealing with this company due to their lack of professionalism and customer care.

Armita Mahinrad2y ago

Best recommendations for the broker Linas Janutis. I am very satisfied. Helped to rent out my apartment, found the tenants very fast. Was very helpful and took a good care of everything.

Augustė Bruzgytė2y ago

Best recommendations for broker Marius. Helped to rent our few apartments, found renters fast and took care of everything. Will definately work with him in the future!

Elena B6y ago

Today I called to see a flat and the agent asked me where I am from since we had to speak in English and after I told him he said he will call me back, out of the blue. I wouldn't recommend the agent or agency. Why the discrimination if you dont know me as a person?