Proreal
Vilnius real-estate agency known for responsive brokers but criticised for inflexible fee structures.
What customers love
- Broker Linas Janutis finds tenants and buyers remarkably fast
- Handles entire transaction process from start to finish professionally
- Maintains clear, respectful communication throughout the rental or sale
Worth noting
- Charges mandatory €250-€300 fees for services clients didn't request
- Deposit doesn't guarantee apartment; company may re-rent to others
Best for
Property owners seeking reliable, efficient rental management or sales representation.
What reviewers warned about
Issues raised independently by two or more reviewers of Proreal, with what to ask before you hire. These are reports by customers, not findings by Veted.
Undisclosed mandatory fees charged for viewings
Moderate2 reviewers, 2024One reviewer reported being charged €250-€300 in mandatory, non-negotiable fees for property management services not requested. A second reviewer (April 2024) reported being told an additional fee was required to view an apartment.
Ask before you hire: Ask for a written schedule of all fees charged to tenants before signing any agreement.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Didžiausia padėka Linui už bendradarbiavimą ir sklandų sandorį, kokios informacijos tik prireikė tokią maloniai ir operatyviai suteikė, rūpinosi visu pirkimo procesu. Didžiausios rekomendacijos, likome labai patenkinti. :)
Mr. Vaidotas Senavaitis has provided an exceptional service from beginning to the end! Not only he was able to find the buyer within the 5 days of listing the property on the market, he as well made the sales process seemless, with myself being outside of the country! Highly recommended!
Labai dėkojame Linui Janučiui už profesionalią pagalbą, tvarkant NT pardavimo reikalus. Bendravimas su Linu visada buvo korektiškas, geranoriškas ir aiškus. Jei reikia kompetetingo ir operatyvaus NT brokerio, kreipkitės į PROREAL.
Esu labai dėkinga Linui Janučiui, kuris padėjo išnuomoti butą. Labai atsakingas, profesionalus ir malonus brokeris. Šimtaprocentinė Rekomendacija! Linkiu Linui visokeriopos sėkmės
I am quite disappointed with the approach of this property management company. When I expressed interest in renting an apartment, they informed me of a mandatory, non-negotiable fee of €250-€300 for services I never even requested. When I tried to discuss lowering the fee or adjusting the rent accordingly, I was bluntly told, "If you don't like it, don't take it." Moreover, even after paying a deposit, there's a risk they might rent the apartment to someone else if you plan to move in later. When I inquired about paying the deposit now and moving in later this month, they informed me that there's no guarantee I'd get the apartment if they find another tenant in the meantime. Essentially, there's no guarantee that paying the deposit secures the apartment. Regarding maintenance issues, they require you to prove that it's not your fault before addressing any repairs. This is quite frustrating and reflects poorly on their customer service. Overall, I would caution others to think twice before dealing with this company due to their lack of professionalism and customer care.
Skambinau proreal agentui, nenorejo rodyti buto, reikejo moketi papildomus pinigus uz buto apziura.
Best recommendations for the broker Linas Janutis. I am very satisfied. Helped to rent out my apartment, found the tenants very fast. Was very helpful and took a good care of everything.