SoliTek
SoliTek delivers reliable solar installations with strong technical execution but inconsistent post-sale communication.
What customers love
- Professional installation teams working in challenging weather conditions
- Long warranty periods and locally manufactured solar modules
- Dedicated account managers guiding customers through complex projects
Worth noting
- Poor post-contract communication; unresponsive to emails for weeks
- Slow documentation processing and follow-up support after installation
Best for
Customers seeking quality solar installations with patient project guidance and documentation support.
What reviewers warned about
Issues raised independently by two or more reviewers of SoliTek, with what to ask before you hire. These are reports by customers, not findings by Veted.
Non-responsive to customer enquiries for weeks
Moderate3 reviewers, 2024-2026Multiple reviewers reported emails and calls going unanswered for extended periods—one for 4 weeks, another for 2 months—with no callbacks from technicians or managers.
Ask before you hire: Ask for their documented response-time guarantee and escalation procedure in writing.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Dėkoju p. Skaistei Aliksandravičienei už puikią pagalbą , mandagų aptarnavimą . Tokių darbuotojų turėtų būti kuo daugiau kiekvienoje įstagoje. Nuoširdus ačiū.
Terrible communication - they do not respond to emails. They are only pleasant until you sign the contract.<br><br>The installation process was full of issues, and the solar panels did not work as they should. They were unable to properly check the system for two weeks. Only after we questioned whether everything had been connected correctly did it become clear — our concerns were valid, and the panels had not even been wired properly.<br><br>It’s no surprise they no longer operate in the Lithuanian market, as the reviews are very poor. Think twice before working with this company.
Nekoks vadybinkų bendravimas. Neatsako į laiškus arba atsako ne į temą.
Dėkoju „SoliTek“ komandai už sėkmingai įgyvendintą projektą. Ypatingai ačiū vadybininkui Simonui už kantrybę derinant detales ir montuotojams, kurie profesionaliai dirbo net per šalčius bei sniegą.Nors dokumentų tvarkymo procesas šiek tiek užtruko, bendru rezultatu esu labai patenkintas.Kadangi sistema jau veikia, norėtūsi gauti daugiau informacijos apie kaupiklį.
ESU NEVILTYJE,<br>Labai džiaugiaus įrengimu ir bendtavimu ko neprireikė pagelbos.<br>NEATSILIEPIAMA jokiais telefonais-IV savaitė konsultantai užimti ir JOKIO ATSKAMBINIMO,specialistų telefonai nepasiekiami arba už ryšio zonos-atgalinio kontakto nesulaukiu.<br>Deklaruoja,kad "brangi kiekviena valanda"-taip ir yra,o eina savaitės !!!<br>Gal kas gali padėti šioje situacijoje !!!<br>Du metus visiemsdraugams reklamavau Solitek,kai kurie tapo klientais,o dabar jaučiuosi kaip apgavikė 😢
Gavom rekomendaciją iš draugų. Pasiteisino - liuks!
Kompetentinga komanda, malonus vadybininkas, greitai sudaryta sutartis bei įrengta elektrinė.
Nuo pradziu iki galo viskas puikiai, rekomenduoju