Mister Mortgage BV

4.7·82 reviews
Oostenburgermiddenstraat 119, 1018 LH Amsterdam, Netherlands, Amsterdam, Netherlands
Veted AI Summary

Amsterdam-based mortgage advisor specialising in expat clients, with strong track record but inconsistent communication quality

What customers love

  • Expert guidance for expats navigating Dutch mortgage system
  • Proactive advisors who handle complex cases efficiently
  • Clear explanations of mortgage options and process steps

Worth noting

  • Poor communication and delayed responses during critical timelines
  • Promised services denied later; commitments not honoured consistently

Best for

Expat first-time homebuyers needing English-language mortgage guidance in Netherlands

Attribute scores

Quality of Work78
Experience65
Responsiveness72
Customer Rating94
Price vs Market Avg.75

Recent reviews

Sridhar Narayanasetty1mo ago

We had a very pleasant experience in dealing with the mortgage advisor Sezer and Tomislav, he was helpful in every aspect of the process and assisted us through out proactively. Its amazing the way they respond and handle your query with lot of patience. I am very happy with the services they have offered and extended support depending on the need. Thank you Sezer and Tomislav for all the assistance.

Fauja Singh1mo ago

Excellent service provided by Tomi.<br>Very much Appreciated.

Simone Velthuis2mo ago

Great and fast support with our mortgage and adjustments. Thank you

Martin Richards2mo ago

Mabel Ortega3mo ago

Timo is great. Exceptional service and always available for any doubt or concern I would have. Truly recommend them!

Sasha Ivashchenko4mo ago

Our experience with mortgage advisor Tomislav Magas has unfortunately been very disappointing. From the beginning, communication was poor: he was difficult to reach and often responded late or not at all. In addition, several promises and agreements were not followed through, which led to ongoing uncertainty, frustration, and unnecessary stress throughout the process. Instead of clear and proactive guidance, we constantly had to chase information ourselves. Ultimately, this not only resulted in a very unpleasant experience, but also left us tied to a contract despite having completely lost confidence in the service provided. Tomislav also appears to be a very inexperienced mortgage advisor, which unfortunately became increasingly evident during the process.<br>In hindsight, we are not the only ones with these concerns. After sharing our experience on a joint Facebook page, we received multiple similar responses from others describing comparable situations. This sadly confirms a worrying pattern.

Jean C. Aron4mo ago

We are extremely disappointed. My partner visited this company based on a colleague’s recommendation. Despite multiple attempts to reach them by phone, no one answered, and we never received a callback. Direct communication with anyone appears to be impossible. This complete lack of accessibility and disregard for customer service is unacceptable and highly unprofessional.

Rodrigo6mo ago

Mister Mortgage proved to be an exceptional choice for my second home's mortgage. They combined their deep market knowledge with a refreshing client-first approach, providing me with the best interest rates and conditions in the market. Their professionalism, dedication, and genuine enthusiasm made a complex process seamless and straightforward. If you need a mortgage service that truly goes above and beyond, I can't recommend Mister Mortgage highly enough.

Bermet Markut9mo ago

Tomislav was very helpful, friendly and very responsive. As expats, we really appreciated the great communication in English and the clear advice on all mortgage options. He made the whole apartment buying process super easy for us. Highly recommend!

Mila Duncheva10mo ago

I wish Sezer sold everything so I could just buy it from him and his team! He is very proactive and gets stuff done.<br><br>In a property financing market focused on box-ticking, Sezer made it possible for us to get a mortgage as expats. Beware that if you are 'outside the box' in any way, Dutch banks will not lend you money. I don't know who lives in the same place and works the same job for 30 years, but it will certainly never be me!<br><br>Sezer understood this well and gathered the necessary evidence to get our mortgage approved swiftly. The time pressure was on, yet Sezer kept his cool and was our North Star all the way to successfully getting the keys.<br><br>The follow-on services were hugely useful also to setup energy, wifi, water, mobile phones and tax with professional support. Took all the stress away when we were tired already from planning the move.<br><br>Really excellent service, cannot recommend highly enough, and I will be going back to Mister Mortgage for all my future property finance needs.