Expat Housing & Property Management

4.7·147 reviews
Baarsjesweg 288, 1058 AG Amsterdam, Netherlands, Amsterdam, Netherlands
Veted AI Summary

Amsterdam property management service with strong landlord reviews but mixed tenant experiences regarding dispute resolution.

What customers love

  • Staff like Etienne, Hugo, and Francoise are consistently reliable and professional
  • Efficient apartment finding in competitive Amsterdam market with swift viewings
  • Transparent contract terms with translated documents and fair deposit handling

Worth noting

  • Deposit deductions disputed; alleged damage added after property returned to owners
  • Maintenance requests slow (3+ months for heating repair); unresponsive to tenant issues

Best for

Property owners seeking professional rental management and landlord-focused tenant selection

Attribute scores

Quality of Work78
Experience72
Responsiveness82
Customer Rating94
Price vs Market Avg.65

Recent reviews

Ege Kılıç1mo ago

They were really helpful along the whole process. Sofian was really helpful and hardworking for our best interest. I would definitely recommend it.

toratch2mo ago

Since you say you have no idea who I am and I do not appear in your system I must inform you that I called your company around May the 19th since some client recommended me your company for renting a flat. When you replied the phone and I asked if you had any property free the answer was a raw an rude ¨NO¨, then I asked again if you could give me some more information about the possibility of having any flats in a near future and again a ¨NO¨as an answer but this time really really cold and irrespectful. Is this the way to treat a potential client?? Maybe instead of worrying so much about google reviews, you should worry about your company costumer service.

Martina Ventriglia2mo ago

I was absolutely amazed by Expat Housing and Property Management, in particular, Sofian, who assisted me in finding a beautiful apartment in a short amount of time, which is just incredible, given how competitive the market is in Amsterdam. Sofian was reliable and trustworthy throughout the entire process and kept us informed at every step and genuinely made sure that I secured this apartment. The whole experience was smooth and efficient.

G. Sordam Global GCO Nederland1y ago

Goeie service en begeleiding. Geen vraag was teveel. Dank je wel Hugo Muller

Lies Tiedemann1y ago

Ik heb een uitstekende ervaring gehad met Expathousing! Vanaf het eerste contact was Hugo super behulpzaam, goed bereikbaar en zeer communicatief. Hij dacht actief mee, gaf duidelijke adviezen en zorgde ervoor dat alles soepel verliep. Dankzij zijn professionele aanpak en betrokkenheid voelde het hele proces van het verhuren van mijn huis zorgeloos en efficiënt. Ik kan de diensten van Expathousing dan ook van harte aanbevelen aan iedereen die zonder gedoe zijn woning wil verhuren. Bedankt voor de geweldige service!

Ton van Klaveren1y ago

It was a pleasure to work with Hugo at Expat Housing Amsterdam. They were very proactive in providing the right information and moving the proces of getting my house on the market forward. Also selecting candidates was very professional and let to a very good hire for the coming period. I would absolute work with Expat Housing Amsterdam again.

Thomas Bille1y ago

Worst agency experience I ever had<br><br>Extremely passive-aggressive, as a tenant, they won't have your back if there are any issues in the property (special warning with Etienne Kwa).<br><br>Warning for expats: they are also part of scams to take a huge portion of your deposit. Careful when leaving a renting property, get a lawyer ready. They breached multiple terms of our contracts and stole a lot of money from our deposit, even if THEY signed that the property was given back without any issue. They will add extra damage dated after the property we rented was openly added on Airbnb and rented by a few people....<br><br>During a winter, while my wife was pregnant, our heater broke, it took them more than 3 months to fix it. After letting them know that I would get some legal help, they suddenly sent us someone to fix it.<br><br>I had direct chats with the landlord, and they also share some of the concerns we have.<br><br>Unfortunately, I can't give less than 1 star.<br>Avoid renting through them.

CityBroker By Isabella Ingels1y ago

I have no complaints! A very good company with very good people! I have worked a lot with them and can definitely recommend to use their services! They are very structured and understand client focus better than any office I have seen!<br>Especially big thanks to Etienne and Hugo!<br>2 amazing people doing great job and always being available, friendly and focused! Trustworthy people is difficult to find, here you find them!<br>If you’re looking to rent out your home, contact expat housing. Fantastic company with amazing team! They truly know the value of good working ethics for their clients best! Highly recommend!

D Sanden2y ago

I have been renting out my house in partnership with Expat Housing and have been consistently pleased with their services. In particular, Etienne Kwa has been exceptional in managing my property, especially during times of special needs. I would highly recommend them.

Gerard G2y ago

Very Disappointing. Taking sides against the tenant to keep the owner's property in their portfolio. More trouble than ease in my relationship with Expat Housing Amsterdam. Avoid if you can.