Broekmans & Bijnen Your Notary
Competent notary with solid legal expertise, but inconsistent responsiveness and variable customer service quality.
What customers love
- Clear explanations of complex legal procedures in understandable language
- Patient, thorough approach taking time to address client questions
- Professional handling of complicated matters like inheritance and property transfers
Worth noting
- Slow response times; clients report waiting weeks for callbacks and replies
- Inconsistent customer treatment and perceived unfriendly, distant communication style
Best for
Dutch-speaking clients needing property transfers, wills, and inheritance matters with time flexibility.
What reviewers warned about
Issues raised independently by two or more reviewers of Broekmans & Bijnen Your Notary, with what to ask before you hire. These are reports by customers, not findings by Veted.
Extended response delays on client inquiries.
Moderate2 reviewers, 2024-2025One reviewer waited over 2 weeks for a response to a BV incorporation question in 2024. Another reviewer reported waiting weeks for callback on a house sale inquiry in 2025.
Ask before you hire: Ask for their current average response time SLA for email and phone inquiries in writing.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Good, easy and simple process
Top service, we hadden best een ingewikkeld verzoek, maar werden snel en zeer professioneel geholpen.
Bad customer service.
Al jaren klant en naar alle tevredenheid. Hypotheekakte, testament, levenstestament. Prijs - kwaliteit verhouding zeker niet de duurste. Alle ruimte voor persoonlijk wensen en heldere adviezen van Susan, kandidaat notaris en Pim Broekmans, notaris.
Wij komen hier inmiddels enkele jaren en het is nog elke keer een feest. Elk dossier wordt met de volle aandacht en zorgvuldigheid behandeld. Wij raden deze notaris zeker aan!
Erg prettig notariskantoor. Ze werken snel, communiceren duidelijk en leggen alles rustig uit. Ik voelde me goed geholpen en zou dit kantoor zeker aanraden.