Magis Real Estate
Eindhoven property manager with responsive maintenance but significant disputes over end-of-tenancy billing practices.
What customers love
- Fast response times for maintenance requests
- Jurgen and service team are helpful and friendly
- Smooth move-in process and professional coordination
Worth noting
- End-of-tenancy charges often excessive and lack transparency about normal wear-and-tear
- Energy cost settlements unclear and communicated only after tenancy ended
Best for
Short-term renters prioritizing quick maintenance response over cost transparency.
What reviewers warned about
Issues raised independently by two or more reviewers of Magis Real Estate, with what to ask before you hire. These are reports by customers, not findings by Veted.
Deposit withheld with unsubstantiated charges
Serious2 reviewers, 2023-2026Two reviewers reported being charged for cleaning, repainting, and furniture replacement without legal grounds or evidence of work performed. One provided photos showing the apartment was not repainted despite a €1,380 charge for a 19 m² room, and cleaning charges despite photos from the next tenant showing no cleaning had occurred.
Ask before you hire: Request itemised end-of-tenancy charges and ask what documentation Magis requires to support each claim.
Maintenance requests not addressed (leaking window and toilet)
Serious2 reviewers, 2023-2026Two reviewers reported water damage issues—a leaking window and toilet—that were never repaired during their tenancy. One reviewer's floor was damaged by a leakage that remained unfixed.
Ask before you hire: Ask Magis what their average response time is for maintenance requests and request their maintenance log policy.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
We had an issue with our curtains and Magis was really fast to solve it. Jurgen came to repair them and he did a great job! Thank you, Jurgen and Magis Rent for your service!
my washing machine was causing me problems and everything was handled super well and efficiently!
Jurgen is always very helpful and such a nice person! Most useful crew member at magis:)
Shoutout to Jurgen (service engineer) he is very helpful and always ready to help.
very pleasant experience overall, fast respone and always down to help.
Great experience, helped me with all the room's maintenance issues and were very friendly!