Metz Real Estate

4.9·38 reviews
Admiraliteitskade 81-B, 3063 EG Rotterdam, Netherlands, Rotterdam, Netherlands
Veted AI Summary

Rotterdam real estate agency known for patient, knowledgeable service and strong team coordination.

What customers love

  • Personal, warm approach with clear explanations throughout process
  • Team handles complex transactions smoothly, including expats and first-time buyers
  • Professional property presentation with excellent photography and social media promotion

Worth noting

  • Ignored follow-up communication after initial property viewing rejection in December

Best for

First-time homebuyers and sellers seeking personalized guidance in Rotterdam's competitive market.

Attribute scores

Quality of Work94
Experience55
Responsiveness88
Customer Rating98
Price vs Market Avg.75

Recent reviews

Fouad Tawfik4mo ago

Ambra Andreotti9mo ago

I had a great experience working with Metz Real Estate to sell my apartment in Rotterdam. I met Alina in person at the start and immediately loved her energy. I was abroad and in a different time zone during the viewings and the sale, but they helped me manage everything smoothly from afar. Denise and Anwar were always helpful and easy to reach, and the whole team was quick to respond and just really nice to deal with. The process felt very personal and warm. I’d definitely recommend them to anyone looking to sell.

Roy Gerth van Wijk11mo ago

Prima service. Ik kreeg het adres van anderen die heel goede ervaringen hebben gehad. Alina en Denise hebben me geholpen aan een heel mooi appartement. Ook verzorgden ze de administratieve afwikkeling van mijn huis dat ik ondershands had verkocht. De persoonlijke benadering was heel plezierig. Heel goed geholpen met het nemen van een aantal hobbels. Ik zou dit team wel willen aanbevelen

Mario Serrador11mo ago

Super service. Great advices, they mentioned they will help to get the house of my dreams. We'll the budget didn't allow me but we got almost a dream house. Super happy with the house. Thanks Denise and team.

Bilyana Konstantinova1y ago

As a first-time homebuyer, I walked into the process with zero experience and a lot of uncertainty, but working with Metz Real Estate made all the difference. From day one, they took care of me, explained everything clearly, and guided me through each step with patience and professionalism. Denise was my main point of contact, and she was absolutely fantastic: knowledgeable, responsive, and incredibly supportive throughout. But what really stood out to me was how the entire Metz team stepped in whenever needed. It truly felt like I had a whole group of experts working on my behalf, making sure every detail was handled and every question answered. We started the process in the first week of May, and by the end of the month, I had an accepted bid and that’s something I never imagined could happen so smoothly and quickly. Their advice and guidance were invaluable, from the initial search to navigating the offer process and beyond. I can’t recommend Metz Real Estate highly enough. If you're looking for a team that genuinely cares and will go the extra mile for you, especially as a first-time buyer, they’re the ones to call.

Charlie1y ago

Terrible experience with a real state agent.

Oshin Younan1y ago

Metz Real Estate helped me with the sale of my apartment. I spoke with three different agencies before making a choice and I'm happy that I chose for Metz. They have a talented and knowledgeable team and the communication was great during the entire process. There is no need to look any further than Metz, I strongly recommend working with them if you want to buy or sell a house.

Karim1y ago

Update: I have been contacted by the owner & CEO Alina Bijster, who listened to the issues I faced with the agency and has offered to exhaust every possible road to rectify the situation and the inconvenience they may have unintentionally caused, and that to me counts as excellent customer service. While I may not be able to use their services at the time, I am inclined to say they will definitely be the agency I think of when I need real estate services, because they care about the people using their services up to a standard I have not yet encountered with an agency here but wished to see. They were great until they weren't. I applied to an apartment they listed and went to the viewing, First contact and process were really good. Mind you this was in December, the market is harsh and we needed an apartment badly, but it's also understandable if we don't get it because it's not up to them, and they communicated that we didn't get the apartment in a timely manner and that was that. What went wrong: December the 31st 11:25 PM exactly I get a phone call from the agency that I was unable to answer because I was in a meeting until 11:30, which is when I call back. The person that answers me says I can leave a message and they will get back to me quickly once she checks which agent was trying to reach me. I also sent an email to the agent I was working with for this apartment. Both were completely ignored, we're one week later and not a single peep from the agency and I have no idea what that phone call was about.

Mark Van Iddekinge1y ago

Ik kan niet anders dan lovend zijn over het proces van de verkoop van mijn huis. Van het eerste contact tot het moment dat de deal was gesloten, alles verliep snel, soepel en zonder enige stress. Het team was uiterst professioneel, maar tegelijkertijd ook heel persoonlijk en meedenkend. Ze gaven duidelijke uitleg over het proces, stelden een realistische vraagprijs voor mijn woning voor en zorgden voor een uitstekende presentatie van mijn huis, inclusief prachtige foto's en een aantrekkelijke omschrijving. Binnen no-time had ik al meerdere geïnteresseerden en werd mijn huis boven verwachting snel verkocht. Ik voelde me echt ondersteund gedurende het hele proces, van de onderhandelingen tot de uiteindelijke overdracht. Ik ben ontzettend tevreden over hoe alles is verlopen en zou dit bedrijf ten zeerste aanbevelen aan iedereen die zijn of haar huis wil verkopen!

Dominique Snel1y ago

Persoonlijk en kundig! Wij zijn ontzettend tevreden met de begeleiding van Alina, Denise en Emma. Ze luisterden goed naar onze wensen en stonden steeds voor ons klaar. Dankzij hun inzet en betrokkenheid is het ons in deze lastige woningmarkt tóch gelukt om in de stad Rotterdam iets te vinden binnen ons budget.