Rentokil Pest Control Den Haag

4.5·348 reviews
Oude Middenweg 77, 2491 AC Den Haag, Netherlands, The Hague, Netherlands
Veted AI Summary

Den Haag pest control branch of Rentokil, handling rodent, ant, and odour problems for residential and commercial clients.

What customers love

  • Technicians identify exact entry points for pests
  • Staff described as patient, kind, and competent
  • Multi-session treatments reported to resolve persistent infestations

Worth noting

  • Invoiced for refused treatment; billing disputed across multiple calls
  • Gel treatment costly at 175 euros per session, three sessions required

Best for

Office or home owners dealing with mice, ants, or unidentified odour sources.

Attribute scores

Quality of Work82
Established80
Responsiveness75
Customer Rating90
Price vs Market45

Recent reviews

Onur Danacı2y ago

Don't sign any form they make you hastily do during their visits. I signed for a gel treatment for ants around 175 euros, assuming it's an exclusive pesticide and it will be one application. It turned out it's a gel easily available in the market, and it needs to be applied in three sessions (3 x 175 !). With the consent of the technician who came to our home to apply, I refused the treatment and only consented to pay for the visit, scheduling etc of the technician (he told something around 30 euros). And verified it with the cal center. Then received a 175 euros invoice anyway. I called the call center to fix it, and I was told something around 60 euros, I was still okay, and made my appeal in the written form too. I received a phone call, saying I signed the form so I should pay, I objected as I refused the treatment and they still have the gel. Received a new invoice for 115 euros (95 + btw), and I paid because I don't want to get involved with these people any further. Let this be a Phyrric victory for them as I was going to recommend this firm to other people, but they prioritize short gains over the most basic business ethics. So that's okay.

Lou2y ago

Marcel is very patient and kind to our questions about Pharaoh ant issue. Hopefully after three treatments we will resolve this issue!

Maddalena Percivati3y ago

Thorough job and really nice, competent staff (both for the admin and executive part). Reliable and available as well.

Jose Angel Avila Rodriguez3y ago

Super happy with the service! They found the hole from where the mice were sneaking in and after a few weeks totally disappeared

Valeria Lasserre4y ago

We had a bad smell un out office and Daan came to help find ir. He did a wonderfull job.