Fitness Factory
Affordable Utrecht gym with modern equipment and good group classes, but shower facilities need improvement.
What customers love
- Recently renovated equipment and modern facilities
- Relaxed atmosphere, not overcrowded even peak times
- Enthusiastic instructors and high-quality group classes
Worth noting
- Excessively loud music in classes, difficult to hear personal audio
- Poor shower facilities with low water pressure and hygiene concerns
Best for
Budget-conscious gym members seeking a relaxed, uncrowded fitness environment with quality classes.
What reviewers warned about
Issues raised independently by two or more reviewers of Fitness Factory, with what to ask before you hire. These are reports by customers, not findings by Veted.
Shower mould and low water pressure
Moderate2 reviewers, 2025-2026Two reviewers reported black-painted shower walls suspected to conceal mould, and water pressure too low to use effectively. One reviewer compared conditions to a 'Siberian prison camp.'
Ask before you hire: Ask to inspect shower facilities and request maintenance records for mould remediation.
Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.
Attribute scores
Recent reviews
Ik sport al 25 jaar bij de Fitness Factory en ik vind het een geweldige sportschool met leuke groepslessen, enthousiaste instructrices en gezellige sfeer, niet zo massaal. Vooral fat attack lessen zijn mijn favoriet.
Equipment, sfeer, medewerkers - alles top!
Very kind service staff
Fantastic gym, with rooms full of new equipment! Friendly staff
Muziek van de klasjes staat altijd absurd hard. Standje dat je je eigen muziek niet kan horen maar het geschreeuw van de instructrice alsof ze pal naast je staat. Verder een prima gym.
Elke week weer goede, pittige, fijne lessen en een relaxte sfeer!
It's OK, it's a cheap gym in a convenient location. They recently invested in new equipment which is really nice. QoL could definitely be improved though; they play really bad music and very loudly, so you can barely hear your own music, and they don't want to turn it down. The shower smells like a mushroom farm (I suspect they painted it black to hide mould) and the shower water pressure is so low you practically have to stand inside the wall to get wet. Re-booking your membership incurs an absurdly high "administration fee". The owner also doesn't seem particularly happy with feedback or constructive criticism.
Een jaar lang voor weinig geld hier mogen sporten als +1. Veel voor weinig waar zie je dat nog tegenwoordig!
goede sportschool met aardige mensen die graag meedenken bij problemen!!
Excellent gym, not too full, friendly staff. Offers a free trial and day passes. Quick and easy sign up for the trial via a Google Form. Had everything I needed, even lent me a padlock for the lockers. Would definitely come back!