Interhouse Estate Agents Utrecht

4.6·77 reviews
Wittevrouwensingel 102A, 3514 AM Utrecht, Netherlands, Utrecht, Netherlands
Veted AI Summary

Utrecht real-estate agency specialising in expat rentals and sales with strong check-in processes but mixed checkout experiences.

What customers love

  • Thorough check-in documentation with 500+ property photos
  • Reliable support for expats navigating Dutch rental systems
  • Team members like Michiel and Vincent go above expectations

Worth noting

  • Checkout deposit deductions lack detailed photo comparison evidence
  • Maintenance requests delayed for weeks despite multiple follow-ups

Best for

Expats seeking furnished rentals or property sales with dedicated support navigating Dutch processes.

Attribute scores

Quality of Work72
Experience65
Responsiveness75
Customer Rating92
Price vs Market Avg.62

Recent reviews

Ziad Salman1mo ago

Vincent en zijn team heeft ons zeer goed geholpen met het tijdelijke verhuur van onze huis. Ze zijn professioneel, snel en zorgvuldig. Ziad

Andries Groen1mo ago

In eerste instantie de verhuur en beheer gedaan ivm tijdelijke emigratie. Ging super, geen gedoe ondanks dat er een paar kleine dingen met het huis waren. Gaandeweg bleek dat we ook wilden verkopen.<br>Toen op afstand het opknappen van het huis via hen geregeld. Ging snel, betrouwbaar en goed.<br>Nadien super prijs voor het huis!<br>Erg fijne vriendelijke en laagdrempelige maar professionele communicatie!<br><br>Complexe samenhang, alles ging soepel, nooit stress gehad en alles werd geregeld zoals besproken.<br>Zou het zo weer doen!

Riccardo Volta1mo ago

I was so lucky that I encountered Interhouse in my dutch experience, they delivered a house that was perfect for an expat. It was already furnished, nothing was missing, it was a plug and play to live in. During many years of renting, any time I had issues with the house I could text them and they have been already super responsive, trying to help and find solution. I definitely recommend it

Yurii Overchuk1mo ago

I had a very positive experience with Interhouse Utrecht during my apartment rental. Their team was always quick to respond, professional, and provided clear answers to my questions. Communication was smooth throughout the process, and any requests were handled efficiently. I’m very satisfied with their service and would definitely recommend them :)

Charles2mo ago

Have been a very happy renter with Interhouse Utrecht and then decided to make the next step with them and recently bought a beautiful property in the city.<br><br>The process was super smooth very reasonably priced and they go above and beyond to make sure your comfortable during the process - especially if you are not used to the peculiar Dutch system. I would (and have been) recommending their services to anyone.<br><br>Thank you Vincent and your team - Michiel and Nathalie in particular. Was a pleasure.

Carlos Ponce2mo ago

Luis Alfredo3mo ago

As an expat with a dog it was really hard to find a house I was lucky to found interhouse in 2 different oportunities. They help me with all this renting process.<br>Some tips if you are looking for house:<br>- When you are renting be sure that all photos of the house has been taked on the cheking specially if this something wrong, tha twill help you in case on repair and for the checkout.<br>- I had to use the desposit to fix lights that has been broken a long the renting time, so take into consideration that interhause charge a fee, that in my case was help full IDK any about maintenance people here.<br>Thank you Interhouse for your support during the past three years in the Netherlands, both in Oosterhout and Utrecht. I truly appreciate it.

Tommy Logtenberg5mo ago

We have worked for the last couple of years with this agency (Interhouse). Communication with the team has always been super clear. A local and experienced team helps us as a landlord to have someone looking after the property and managing all steps efficiently.

Derek Fortnoy6mo ago

Great experience with Interhouse Utrecht 🙌 Communication was always quick and professional.<br><br>During the contract signing, we faced a rare situation where the landlord withdrew at the last moment. Thanks to Michiel, what could have been very stressful turned into a great outcome. He acted immediately, shared several alternative options, and helped us secure a home that was even better than the original one.<br><br>Big appreciation for the way they handled everything. Interhouse is a great company with great values, and their staff truly go the extra mile.

Seppe Kuehn6mo ago

As a renter, my experience with this company felt less like a professional service and more like a scam. Take your money and time elsewhere. Whether renter or owner. Here are the details.<br><br>EDIT: response to vendor -- note they did not address the lack of a key in their possession. The "strong advice" regarding the cleaning is true, but they neglect to mention they require an invoice from a registered cleaner - severely limiting options. Further, they do not address the fact that they told me at multiple points in time that they would provide a detailed comparison of before/after photos, which they never provided.<br><br>We rented a house that was administered by Interhouse in Utrecht from Jan 2025-Jan 2026. Check-in was seamless, they took many pictures of the place (>500) and posted them to the check-in website which we were given. The problems (in the plural) arose at checkout. First, they contacted me late to do the pre-checkout. Then I asked for a virtual pre-checkout (walkthrough). They agreed, but when the time came they emailed me that they did not have a key to the property. You had one job! Very disorganized, they had "misread" the part of my email requesting a virtual checkout. Many days ensued to get a key to them, then they did the pre-checkout, which was uneventful.<br><br>They insisted that I use their approved cleaner for a final thorough cleaning. The catch was that their cleaner cost 500 euro, which was about 2.5x what my cleaner would have charged. The high price and pressure to use them gave me the strong impression of a kickback arrangement.<br><br>The truly shocking thing came at checkout. They came for the checkout and again took 900 pictures of the place. During checkout they said they would make a detailed comparison between checkin and check out photos to determine what we should pay for. They told me this would take "about a week." Weeks go by and no such report comes to me. I ask them for the report .... and later find that they have simply sent the landlord a set of bulleted "things that should be fixed" with no proof or determination that I was at fault for any of them.<br><br>So the whole story of doing a careful comparison between photos at checkin and checkout was false. They never did (pro. tip, AI could do this for you...).<br><br>In any case, the list of fixes included things like "marks on the ceiling" -- FWIW the ceiling was 3m high, nobody could even reach it to make a mark. But doesn't matter, because they didn't compare the before and after photos anyway, they just made up some random small things and went with it. I was then left to my own devices to argue with the landlord about what to pay for. After a lot of wrangling I got nearly the whole deposit back, but it was not returned on time. This delay was due to landlord.<br><br>If you are a renter they are extracting value from you for the landlord. If you are a landlord they are doing the absolute minimum work for whatever they are charging. Good riddance.