Van As & Van Hooff Makelaars

4.6·126 reviews
Westerkade 1, 3511 HA Utrecht, Netherlands, Utrecht, Netherlands
Veted AI Summary

Utrecht-based real estate agency with knowledgeable agents but inconsistent customer service standards.

What customers love

  • Paul's personalized approach to understanding client needs
  • Fast house-hunting process, found property in under month
  • Strong knowledge of Utrecht real estate market

Worth noting

  • Scheduling errors with appointment confirmations, blame shifted to clients
  • Contract terms obscure additional costs; behavior changes after signing

Best for

Buyers seeking experienced Utrecht market guidance with responsive individual agents.

Attribute scores

Quality of Work62
Experience72
Responsiveness65
Customer Rating92
Price vs Market Avg.50

Recent reviews

caitriona o brien1y ago

Great service, advice and always contactable

Umair Ahmad7y ago

Bad company to speak with. They set up appointment for viewing and then send you different time in confirmation email. And instead of correcting the mistake they blame it on you and not flexible at all. Rude to speak with and I am sure don't care about creating a good vibe . I know market is high right now but today buyer can be tomorrow seller and they will remember how you treat them.

Antonio Lo Nigro7y ago

Paul helped us to buy our house in Utrecht. He was friendly and fair with his advices. Definitely, we advice Van As & Van Hooff Makelaars for your house hunting

Ioanna K.8y ago

We had a good experience. Paul understood our needs and helped us found a nice house in less than a month. Professionals with very good knowledge of Utrecht market, back-office support super helpful and fast

Pierre C9y ago

Those persons are scammers. DO NEVER TRUST THEM!!!! They are nice until you sign one of their impossible contracts. Right in the eyes they lie and tell you afterward things you have to pay that they avoided to mention before. After you sign they become another person much less nice. NEVER DEAL WITH THEM, NEVER TRUST THEM!!! They know how to rip you off correctly.