Kvassheim Elektro AS
Bergen-based electricians known for punctuality and clear communication, with mixed handling of post-incident disputes.
What customers love
- Punctual arrival and precise execution of agreed work
- Clear communication via phone and email before jobs
- Friendly technicians who explain options and go beyond brief
Worth noting
- Declined responsibility for damaging a custom sign during installation
- Response time slowed significantly after an incident occurred
Best for
Homeowners and small businesses needing reliable, communicative electrical work in Bergen.
Attribute scores
Recent reviews
I have several businesses, and it is far from me to submit a bad review - as I know that mistakes can happen and that it is incredibly annoying to receive such a review. But sometimes I find it important and right to inform others. This is one of those cases. We used Kvassheim Elektro who did a good job with good service on their work and carried out a lot of electrical work in a new premises, we were satisfied with the installer. It is suspected that the invoice was somewhat high in relation to the amount of tasks, but I do not have a good enough knowledge base to be assertive about this. After this, we asked for help from Kvassheim Elektro to install a custom-made illuminated sign. The illuminated sign was installed, turned on the power and destroyed. This is because the installer had not used a driver/transformer. The driver was supplied by the supplier of the sign and placed in the premises where the sign was to be installed. The installer then destroyed the sign without checking the voltage or requesting the driver. For the record: The installer had not received any information about voltage or driver from us or the sign supplier, but asked to come and install the sign, which requires an electrician to install. Here I fully understand that mistakes can happen, and that they moved a little too quickly to turn on the power without the installer checking things out first. The problem and what I find to be extremely unprofessional is that Kvassheim Elektro takes zero responsibility, and will not replace the custom-made illuminated sign. This is a sum that is a very few percentages of the turnover we have left with them (without it having any significance). That is how I see it, of course, the electrician's area of expertise and responsibility to know what to put power on, where a driver is required, etc. It is up to you, the reader, to judge. They have also been very slow to respond after the accident happened and there was talk of cleaning up after themselves. I think this company knows their stuff, but doesn't seem interested in taking responsibility if they make mistakes. I would not recommend this company.
Can't help but praise this company to the skies✨️ Neat and nice communication, the best prices, and super service🌸 Electrician Sindre was an incredibly pleasant guy who helped change the switch & install a new fan in the bathroom🤗He was also kind and helped me remove old dust and dirt from the ventilation system - poor man😅 Sporty done😊👍 Highly recommend Kvassheim Elektro As🧡 UPDATE; Kvassheim Elektro that is💛 Once again I got fantastic help from them! A problem I've had for years, both localized & solved by a super skilled man over the phone today. Now I FINALLY know what I can do to fix it. I'm SO relieved and happy! Thank you so much😍💐
I have used Kvassheim Elektro for several assignments both as a private individual and as chairman of a housing association, and can give my very best recommendations. They are both efficient, solution-oriented, pleasant and good at explaining different solution options for your needs. Always meets at the agreed time, and is competitive on price.
I brought a video of my problem to their office. They looked at it, explained the problem to me, and then informed me that I needed to see a plumber. So helpful and nice. Now I know where to go next time I need an electrician.
Great people and professional workers who lived up to our expectations and more! Very nice to talk to and they completed the job as discussed via emails and phonecalls, wich they were quick to respond to! They were on time and thorough and presice! We have only a positive experience with Kvassheim electro as and will not hesitate to use their service again!