Snapfix - Drammen
A Drammen repair shop with a mixed track record on communication and turnaround times.
What customers love
- Repairs completed quickly and efficiently
- Consistently good quality across multiple visits
- Reasonable pricing for repair work
Worth noting
- Computer left untouched for four days with no communication
- Staff language barrier made diagnosing issues very difficult
Best for
Customers needing straightforward screen replacements or routine device repairs
Attribute scores
Recent reviews
Excellent service, everything was done quickly and efficiently. Very satisfied😊
I have used this place before and had good experiences, unfortunately this time it was horrible. I had problems with unusual sounds coming from my CPU cooling system(liquid cooling), I suspected it was about to break down, so I deliver it for service to have it replaced My problems with the service is 3 fold. 1. The person I talk to speaks poor Norwegian, making communicating the problem very difficult at best, I end up asking him to just replace the cooling system. This alone is not good, in a job like this communication is important. I'm told the job should take 2 days 2. After 2 days and not hearing anything, I call them. I talk to a nice guy, I think at the head office not the shop itself, who tells me computer repairs can tak up to 4 days. I thought that was a bit long for the job, but accept it. 3. After 4 days and no word I decide to go back to the shop and see if the computer is ready. When I get there the same guy as when I delivered it is there working on something else, I'm hopeful that means my computer is ready. But no, in 4 days literally nothing has been done, not even a diagnosis of the problem, and the guy points to the graphics card when I have already to, him that has been ruled out as the cause. I decide to take the computer home and thinking of looking elsewhere for repairs. But after only a couple hours the computer shuts down, it's overheating because the cooling system is broken as I suspected from the start, nd am not able to replace it myself
Where is this store? It’s not on the directory. Would be nice if it were easy to find.
I like it. The Servis is fantastic, tho it would be nice to get explained if some problems will happen for example when I first replaced the screen the could tell if there are problems with other parts😸
I have visited at least 5 times and I am always impressed by the service, quality, and they are very reasonable.