Sector Alarm
Norwegian security systems provider with consistently poor customer service, aggressive sales practices, and slow response times.
Worth noting
- Aggressive door-to-door sales tactics, refusing to accept rejection and pressuring entry
- Extremely slow service response, one-month wait for basic battery replacement
Best for
Not recommended based on available customer feedback and service quality concerns.
Attribute scores
Recent reviews
Disgusting behavior from door to door salespeople. Won't take no for an answer and one even tried to come in to inspect the entrance, without consent. Haven't heard a single good word either privately or at work, shoddy company from A to Z it looks like...
I have been in contact with customer service at Sector Alarm in connection with canceling my elderly parents' subscription. It is probably the worst and most arrogant treatment and follow-up I have ever received. My wife had the exact same experience when her mother-in-law was about to cancel her subscription a few months ago. It should be possible to do this better!
This is incredibly poor service. I reported today, December 30, 2024, that a smoke alarm beeped when the battery was dead. This MUST be replaced by the company, I can't do it myself. I was told that an appointment would be set up for replacement as soon as possible, namely January 29, 2025. In other words, I have to wait a whole month to get a battery replaced! However, it could have happened earlier. This is the second time that it has taken a long time. I think I will have to find another supplier.
Contacted 3 different alarm companies and was told by Sector that none of "the others" were insurance approved and that I risked a reduction in any payment in the event of damage/fire. After a little check with my insurance company (Storebrand) I was told that both "the other" alarm companies were FG approved. One of them actually has an agreement with Storebrand. Sector's salespeople lie to you straight to your face and I have spoken to 3 different salespeople in Sector and they say the same thing. Non-serious as it is. These are not simple cases. This is part of Sector's culture of lying to people.
Got a salesman at the door on Wednesday at 9:10 pm. The husband of a tired salesman. It was my partner who opened the door and said we were not interested. "Not interested" obviously didn't mean no to him. He then started talking about coming in to take a look to see if there were any possibilities to set up an alarm. I ended up having to go to the door and clearly tell him to get out of there. Almost bordering on harassment.