Fresh Fitness

3.8·138 reviews
Kjøpmannsgata 65, 7011 Trondheim, Norway, Trondheim, Norway
Veted AI Summary

Customer reviews are limited, verify references directly before hiring.

Worth noting

No recurring concerns found across reviews.

Best for

Standard residential work with prior reference checks.

What reviewers warned about

Issues raised independently by two or more reviewers of Fresh Fitness, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Promotional rate leads to unexpected higher charges

    Serious2 reviewers, 2024-2025

    Two reviewers reported signing up at promotional rates (49 NOK and 99 NOK offers) but were later charged significantly higher amounts (399 NOK and 4000 NOK); both struggled to obtain refunds despite disputing the charges.

    Ask before you hire: Ask: What are the full terms and contract length tied to each promotional offer, in writing?

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work60
Experience72
Responsiveness60
Customer Rating76
Price vs Market Avg.60

Recent reviews

Helene Spring11mo ago

it smelled so bad in there that i just walked right out again. it's like your face has been shoved in an armpit. please invest in some better ventilation. "not so fresh" fitness... seemed to have plenty of space and equipment, which is a plus, but i couldnt do it.

Matej Trojak1y ago

You can't get in without iOS app which does not work anymore. You will learn this after you buy a drop-in ticket, nice business! 0/5

G1y ago

Bad experience with having been charged for 3 extra months after having ended the membership and the customer service says they can’t issue a refund! Stay away lol they keep charging me every month Edit: The customer team says that they found another account which is apparently still running even after my cancellation, I have however never been charged for 2 accounts before so this is a made up claim to keep charging me.

Alexandra Lawson1y ago

Good gym and nice location but like someone else also said below, they lure you in for 49 kr and then overcharge. Still struggling to get my money back and the customer service is not taking the case further to compensation. Very frustrating, beware that you might save up money in a short run but then end up losing much more!

Aleksandrs2y ago

Be careful, they are luring you in, when you came to the gym they offered a promotion of 49 NOK for two months, no one said anything about a long-term contract, I studied for two months and left Norway, after half a year they sent me a bill for 4000 NOK for visiting the gym, although I didn’t go to the gym I went, it’s just some kind of madness, be careful with them, the worst gym in my life