Fresh Fitness

3.8·137 reviews
Kjøpmannsgata 65, 7011 Trondheim, Norway, Trondheim, Norway
Veted AI Summary

A spacious Trondheim gym undermined by serious billing disputes and poor customer support.

What customers love

  • Spacious floor with plenty of equipment available
  • Convenient central location in Trondheim
  • Low introductory price of 49 NOK attracts newcomers

Worth noting

  • Undisclosed long-term contracts and unexpected charges after cancellation
  • Poor ventilation creates unpleasant odour throughout the gym

Best for

Members who read all contract terms carefully before signing anything.

Attribute scores

Quality of Work28
Established72
Responsiveness15
Customer Rating76
Price vs Market10

Recent reviews

Helene Spring8mo ago

it smelled so bad in there that i just walked right out again. it's like your face has been shoved in an armpit. please invest in some better ventilation. "not so fresh" fitness... seemed to have plenty of space and equipment, which is a plus, but i couldnt do it.

Matej Trojak11mo ago

You can't get in without iOS app which does not work anymore. You will learn this after you buy a drop-in ticket, nice business! 0/5

G1y ago

Bad experience with having been charged for 3 extra months after having ended the membership and the customer service says they can’t issue a refund! Stay away lol they keep charging me every month Edit: The customer team says that they found another account which is apparently still running even after my cancellation, I have however never been charged for 2 accounts before so this is a made up claim to keep charging me.

Alexandra Lawson1y ago

Good gym and nice location but like someone else also said below, they lure you in for 49 kr and then overcharge. Still struggling to get my money back and the customer service is not taking the case further to compensation. Very frustrating, beware that you might save up money in a short run but then end up losing much more!

Aleksandrs2y ago

Be careful, they are luring you in, when you came to the gym they offered a promotion of 49 NOK for two months, no one said anything about a long-term contract, I studied for two months and left Norway, after half a year they sent me a bill for 4000 NOK for visiting the gym, although I didn’t go to the gym I went, it’s just some kind of madness, be careful with them, the worst gym in my life