Upstairs Management - Short and Long Term Rental Management in Kraków

4.9·314 reviews
Karmelicka 9/5, 31-133 Kraków, Poland, Kraków, Poland
Veted AI Summary

Upstairs Management offers well-maintained apartments across Kraków with strong hospitality, though damage claim practices warrant caution.

What customers love

  • Spacious, clean, well-maintained apartments in central locations
  • Friendly, helpful staff providing excellent hospitality and support
  • Prime locations near Old Town, Wisła, within walking distance

Worth noting

  • Questionable damage claims after checkout with weak photographic evidence
  • Poor apartment condition in some older buildings without lifts

Best for

Tourists and short-term visitors seeking comfortable, centrally-located apartments in Kraków.

Attribute scores

Quality of Work82
Experience80
Responsiveness78
Customer Rating98
Price vs Market Avg.75

Recent reviews

Nikhil Thej1mo ago

Best place to live around Krakow and great people to have as host.

Barbara Galant-Rola1mo ago

W ciągu ostatniego miesiąca, w czasie pobytów mojego męża w szpitalu, kilka razy korzystałam z apartamentów firmy Upstairs z Krakowa. Za każdym razem spotykałam się z pomocą i wsparciem ze strony Pracownikow firmy.<br>Zawsze zachwycałam się aranżacją apartamentów, ich czystością i komfortem, a możliwość spacerów wzdłuż Wisły i pobliskich Plant dawała mi ukojenie w trudnych chwilach. Polecam z całego serca firmę Upstairs bo stworzyła miejsca, w których czułam się fantastycznie.

Arne Eike1mo ago

Very happy with the apartment we rented in Krupnicza 12. The apartment is really big and spacious for a lot of guests. The communication and hospitality from the staff was friendly and welcoming, would love to come back some day!

박상연1mo ago

위치가 최고(중앙역과 올드타운이 도보 10분 이내 위치)이고 숙소 전체가 깔끔하고 운영이 체계적임

Alessandro Cesaro1mo ago

Goudie K1mo ago

Yevheniy Yurchenko1mo ago

Bardzo uczciwi i pozytywni ludzie!<br>Polecam ;)

ANILESH VISHWAKARMA1mo ago

Apartment 35 is an excellent place to stay with kith and kin. The building is easily accessible to the city centre, cafés, and restaurants. The apartment itself is truly worth it , well equipped with air conditioning, which was a relief in the scorching heat. Apartment is also equipped with lift. It is well maintained and designed in a contemporary style. Check‑in was simple and convenient, which we appreciated after a long day of travel.We would happily stay here again and highly recommend it to families and friends.

Armine Hovhannisyan1mo ago

Tea Gashi1mo ago

Had a wonderful stay at Smart apartments in Krakow. The place was very clean, comfortable, and beautifully maintained, also the location was great. The staff was exceptionally kind, welcoming, and always ready to help with anything.<br>Highly recommend this place and would definitely stay here again!