ABC Zabezpieczeń Łódź - Lock Fitting, Replacement and Emergency Opening
A Łódź locksmith handling emergency openings and lock replacements, with strong field technicians but inconsistent office support.
What customers love
- Technicians resolve lockouts without damaging or replacing the lock
- Staff communicate effectively even with English-speaking customers
- Available and willing to respond to emergencies after business hours
Worth noting
- Receipt for cash payment delayed eight days, only issued after follow-up
- Hotline staff deflect accountability and respond poorly to legitimate complaints
Best for
Anyone needing urgent lockout assistance or a fast lock replacement in Łódź
Attribute scores
Recent reviews
We received quick and effective help in a crucial situation – a lock failure on the day we returned from vacation. We highly recommend the services of Mr. Dawid Mantaj. Ania and Marcin
An emergency caused by distraction after 4 p.m. 🫣 ABC was one of four that solved the problem quickly and without having to unscrew the lock, without turning up my nose at "not today." 💪 Thank you and I highly recommend them, especially when you need help immediately ❤️
The service was performed correctly, and the technician was polite, punctual, and professional—I have no complaints. Unfortunately, the overall positive review was undermined by the hotline service. The receipt for the service, which should have been issued immediately upon receipt of cash payment, was only issued eight days later, after I had phoned in for a reminder. Instead of a normal response, I was met with an attempt to shift blame and accused of threatening the hotline employee simply because I had informed them of the possibility of reporting this irregularity to the appropriate authority. Pursuant to Article 111, Section 3a of the Value Added Tax Act, a receipt should be issued immediately upon receipt of payment. This treatment of the customer is unprofessional and unacceptable. It's a shame, because the technician did a very good job, but the customer service at the hotline leaves much to be desired.
Fantastic service, Mrs Bogusia was really helpful
Great service, very professional staff, especially Miss Bogusia! I was amazed how knowledgeable and kind person she was, although we could only communicate in English, she knew exactly what kind of lock i needed. Deffo coming back again and will happily recommend to anyone.