Expander Poznań Ratajczaka - Mortgage & Business Loans, Real Estate, Insurance
Poznań-based brokerage handling mortgages, business credit, property sales, and insurance services.
What customers love
- Clear step-by-step explanations of complex mortgage processes
- Proactive communication and anticipating bank document requests
- Availability outside working hours during critical purchase stages
Worth noting
- One agent reported as late to appointments with poor work organisation
- Concerns raised about ethical conduct and reliability in client service
Best for
Expats and buyers navigating Polish mortgage applications for the first time
Attribute scores
Recent reviews
I enlisted the help of Joanna Szczepaniak when applying for a mortgage. She was very dedicated and helpful, and it was clear she had extensive experience in this area. I can wholeheartedly recommend her!
I do not recommend working with Ms. Alicja Szpak. She is young and friendly, but unfortunately, that's where the positives of this real estate agent end. Our experience indicates a lack of professionalism in her client service, including lateness to appointments and poor work organization. Ms. Alicja was introduced to us by the agency's owner as a very experienced and professional person – unfortunately, we didn't have the opportunity to see this for ourselves during our time with her. Instead, we felt a lack of reliability in customer service, and there were situations that raised ethical concerns. In our opinion, the standard of service fell far short of expectations, especially for such an important and expensive decision as purchasing a property. If you decide to contact this agency, we recommend exercising extreme caution and thoroughly verifying all arrangements and documents to avoid unnecessary costs or misunderstandings when purchasing your dream home.
A heartfelt thank you to the entire Ekspander team, especially Alicja Szpak, for their reliable and professional service, accompanied by exceptional care. It's rare these days to be able to contact them by phone after working hours to ensure the entire purchase process is carried out, from the meeting and site visit to the notarial deed. The orderliness of the documentation and its transparency are incredible advantages. I've purchased many properties, but with such a precise agent as Alicja, I will definitely buy more. I RECOMMEND
Great service provided by Piotr. He made the whole process very simple and explained every step very clearly. I can only recommend this service.
I am so happy to have met Piotr Skałecki, a professional that clearly explained all details regarding the mortgage application process. Considering the complex world of banking and credit, he distilled all aspects in plain words and, above else, in perfect English. He offered support from the beginning, answering all questions, and when the bank requested additional documents, Piotr always had a solution in guiding me to get them. Throughout the whole process, Piotr was proactive and we were one step ahead, ready when the bank requested extra info. In addition, he offered contact details and references to services that we have asked him about. Thank you so much Piotr, especially for going above and beyond during your holidays, jumping in and speaking to the bank representatives. We highly recommend Piotr! We couldn't have gone through the process successfully, in time, without his help.