Expander Poznań Ratajczaka - Mortgage & Business Loans, Real Estate, Insurance

4.9·238 reviews
ul. Ratajczaka 39b wejście od ul. 27 Grudnia, przeniesiony z, plac Wolności, 61-816 Poznań, Poland, Poznań, Poland
Veted AI Summary

Poznań-based brokerage handling mortgages, business credit, property sales, and insurance services.

What customers love

  • Clear step-by-step explanations of complex mortgage processes
  • Proactive communication and anticipating bank document requests
  • Availability outside working hours during critical purchase stages

Worth noting

  • One agent reported as late to appointments with poor work organisation
  • Concerns raised about ethical conduct and reliability in client service

Best for

Expats and buyers navigating Polish mortgage applications for the first time

Attribute scores

Quality of Work82
Established80
Responsiveness88
Customer Rating98
Price vs Market60

Recent reviews

Aleksander Franke2mo ago

I enlisted the help of Joanna Szczepaniak when applying for a mortgage. She was very dedicated and helpful, and it was clear she had extensive experience in this area. I can wholeheartedly recommend her!

Aleksander Półtoraczyk3mo ago

I do not recommend working with Ms. Alicja Szpak. She is young and friendly, but unfortunately, that's where the positives of this real estate agent end. Our experience indicates a lack of professionalism in her client service, including lateness to appointments and poor work organization. Ms. Alicja was introduced to us by the agency's owner as a very experienced and professional person – unfortunately, we didn't have the opportunity to see this for ourselves during our time with her. Instead, we felt a lack of reliability in customer service, and there were situations that raised ethical concerns. In our opinion, the standard of service fell far short of expectations, especially for such an important and expensive decision as purchasing a property. If you decide to contact this agency, we recommend exercising extreme caution and thoroughly verifying all arrangements and documents to avoid unnecessary costs or misunderstandings when purchasing your dream home.

Endriu Gołota3mo ago

A heartfelt thank you to the entire Ekspander team, especially Alicja Szpak, for their reliable and professional service, accompanied by exceptional care. It's rare these days to be able to contact them by phone after working hours to ensure the entire purchase process is carried out, from the meeting and site visit to the notarial deed. The orderliness of the documentation and its transparency are incredible advantages. I've purchased many properties, but with such a precise agent as Alicja, I will definitely buy more. I RECOMMEND

Dalma Ambrus3y ago

Great service provided by Piotr. He made the whole process very simple and explained every step very clearly. I can only recommend this service.

Raul Pop4y ago

I am so happy to have met Piotr Skałecki, a professional that clearly explained all details regarding the mortgage application process. Considering the complex world of banking and credit, he distilled all aspects in plain words and, above else, in perfect English. He offered support from the beginning, answering all questions, and when the bank requested additional documents, Piotr always had a solution in guiding me to get them. Throughout the whole process, Piotr was proactive and we were one step ahead, ready when the bank requested extra info. In addition, he offered contact details and references to services that we have asked him about. Thank you so much Piotr, especially for going above and beyond during your holidays, jumping in and speaking to the bank representatives. We highly recommend Piotr! We couldn't have gone through the process successfully, in time, without his help.