Cityroom

4.9·103 reviews
Pogodna 10, 60-275 Poznań, Poland, Poznań, Poland
Veted AI Summary

Cityroom manages rental accommodation in Poznań with generally responsive day-to-day service but inconsistent conduct during tenancy disputes.

What customers love

  • Quick resolution of maintenance and apartment issues
  • Smooth move-in process with clear communication
  • Well-maintained properties matching advertised condition

Worth noting

  • Deposit return delayed to the legal deadline, causing significant stress
  • Staff reportedly rude and unresponsive when disputes arise

Best for

Renters seeking a straightforward short or long-term room rental in Poznań.

Attribute scores

Quality of Work78
Established72
Responsiveness75
Customer Rating98
Price vs Market50

Recent reviews

Syed Qaisar Abbas5mo ago

I rented a room from Cityroom for over two years and had a really great experience. The people were very responsive and cooperative, and I truly enjoyed staying there. They never bothered me, and whenever there was any issue in the apartment, they responded very quickly and fixed it. Overall, it was a smooth and comfortable stay, and I would definitely recommend renting from Cityroom.

Luca Agostini5mo ago

My experience with this company is good. The best part is the availability of the staff.

Simon Aygül10mo ago

Terrible experience since the last two years. I am not even talking about the conditions of the apartment but the way the people in this company acts to the renters is terrible. They are so rude in every way. Today was the last day for them to pay my deposit even though they had 1 month to pay they waited. And still i don't have my deposit they say the day is not ended. The time is currently 22.16 PM... If you want to reach them you cannot because they don't care about anyone they just care about money. Unfourtanetly if i cannot take my deposit in 2 hours i am going to sue them on monday. So if you don't want to deal with this kind of pople don't choose this company.

touhu pang1y ago

I had a fantastic experience renting with Cityroom. The team was professional, responsive, and made the entire process smooth and hassle-free. They provided clear communication, and their customer service was outstanding. The property was exactly as advertised—clean, well-maintained, and in a great location. They also addressed any issues promptly, ensuring a comfortable living experience. I really appreciate how easy they made everything, from the initial inquiry to moving in. I highly recommend Cityroom to anyone looking for reliable and quality rental services. Thank you for providing such excellent support and a stress-free rental experience!

Taras Katsiuba2y ago

Cityroom is a great company for renting accommodation in Poznań. They provide excellent service, efficient service and willingness to help at any time. The apartments are always in excellent condition, and the team of professionals makes the stay comfortable and carefree. Highly recommend!