Nova Electro São Lázaro

Wonderful Service and Nice people! Can recommend them☺️

Excelente experiência na Nova Electro São Lázaro! Fui muito bem atendida desde o primeiro momento. O atendimento foi extremamente simpático, profissional e sempre disponível para esclarecer todas as as minhas dúvidas. Encontrei exatamente o que precisava, com preços justos e um serviço rápido e eficiente. É raro encontrar um atendimento tão dedicado hoje em dia. Recomendo vivamente a quem procura qualidade, confiança e um excelente serviço. Voltarei, sem dúvida!

Muito simpático e bom serviço

I would like to express my deep dissatisfaction with the service provided by your company. I have noticed serious deficiencies in key areas that directly affected my experience as a customer.<br><br>Communication was poor from the outset, as the staff does not speak either Spanish or English, which greatly hindered any attempt at understanding while performing the agreed-upon work. Additionally, there was a complete lack of punctuality, with a delay of more than two hours without prior notice or explanation, which demonstrates a clear lack of respect for the customer's time.<br><br>Finally, it was evident that there was a lack of interest in fulfilling the contracted service. There was no commitment from the team, and the general attitude was one of disorganization and lack of professionalism.<br><br>In summary, the experience was completely unsatisfactory.

Great place. I had a new microwave which was delivered very damaged in the back near the motor and the seller wouldn't take it back. They repaired it wonderfully and I was able too have a new microwave 💯

Was struggling to change a pipe on my leaking water heater, so I went in-store for parts + help and he gave me everything I needed along with a clear explanation. Thank you so much!!!