Nova Electro São Lázaro

Wonderful Service and Nice people! Can recommend them☺️

Excelente experiência na Nova Electro São Lázaro! Fui muito bem atendida desde o primeiro momento. O atendimento foi extremamente simpático, profissional e sempre disponível para esclarecer todas as as minhas dúvidas. Encontrei exatamente o que precisava, com preços justos e um serviço rápido e eficiente. É raro encontrar um atendimento tão dedicado hoje em dia. Recomendo vivamente a quem procura qualidade, confiança e um excelente serviço. Voltarei, sem dúvida!

Muito simpático e bom serviço

I would like to express my deep dissatisfaction with the service provided by your company. I have noticed serious deficiencies in key areas that directly affected my experience as a customer. Communication was poor from the outset, as the staff does not speak either Spanish or English, which greatly hindered any attempt at understanding while performing the agreed-upon work. Additionally, there was a complete lack of punctuality, with a delay of more than two hours without prior notice or explanation, which demonstrates a clear lack of respect for the customer's time. Finally, it was evident that there was a lack of interest in fulfilling the contracted service. There was no commitment from the team, and the general attitude was one of disorganization and lack of professionalism. In summary, the experience was completely unsatisfactory.

Great place. I had a new microwave which was delivered very damaged in the back near the motor and the seller wouldn't take it back. They repaired it wonderfully and I was able too have a new microwave 💯

Was struggling to change a pipe on my leaking water heater, so I went in-store for parts + help and he gave me everything I needed along with a clear explanation. Thank you so much!!!