Murprotec Lisboa

A instalação correu muito bem, o senhor foi muito profissional e cordial. Mas não funciona, não apresenta os resultados esperados, continuamos com mais de 80% de humidade nos quartos. Há quase um ano pedi para virem remover os aparelhos porque quero devolver, e estou sem resposta há 7 meses sem qualquer resposta... Serviço pós venda é péssimo. Mas isto é com todos os produtos, como rainbow e Bimby, querem vender e depois deixam o cliente sem qualquer acompanhamento 😑

We haven't had the work done yet but we have found Mr Silva to be extremely trustworthy,professional, reactive and thorough in explaining how the Murprotec solution would help us getting rid of humidity in our house in Évora. We are now eagerly waiting to see the results once the work is done.

. , I do not recommend at all. They left a lot of holes open in the outside walls as well, so whenever rain gets inside, it causes more moisture. They claimed that the moisture in the house comes from the ground, so they drilled holes in the whole house and put in a certain material. When we contacted them to close the holes, they claimed that we were the ones who had to plug them. In addition, moisture accumulated again in one of the rooms, and when we contacted them, they claimed that there was no responsibility for their work if we did not replace all the panels in the house. This is the first time we have heard this claim. We paid them a lot of money (12 thousand euros) for 2 days Very unaesthetic work.

Murpotec’s technician Mr Maurício is such a good professional, he was tireless, spent the whole day deploying this solution by himself, very diligently and helpful, explaining every step. At the end of this installment he cleaned everything and job done.

Terrible experience, I try to call them already for one week and they cannot say anything, they just say someone will call back and nobody is calling back... I need to chase them and they are not interested to take care of their new customers.