AirTouch
Customer reviews are limited, verify references directly before hiring.
Worth noting
No recurring concerns found across reviews.
Best for
Standard residential work with prior reference checks.
Attribute scores
Recent reviews
Excellent service and competent people. From choosing the correct appliance to the installation you’re guided and carefully advised based on your needs. Recommended. After 1 year of service: they mounted the 2 external units wrongly, while I was activating one, the 2nd would start to refrigerate. I had to run after them for weeks to have it fixed. Lastly they asked me 300 euros to just fix a pipe plus a technical visit of 70 euros. Definitely not recommended.
From the first email to the final installation, AirTouch was super impressive. The initial quote came back fast, and when I had questions about the set-up, Tudor came back with a smart split approach, showing they really take in your specific situation rather than sending template quotes. The site visit was super quick and professional and confirmed everything without any surprise costs. Within a week the installation crew was here, right on time at 9am and installed two outdoor units and three indoor units before lunch! They were professional, polite, friendly and genuinely fun to have around. The place was left clean and everything works perfectly. The whole process from first contact to the installed system took only 10 days. Communication was fast and clear throughout, both in Portuguese and English. Highly recommend them for anyone looking for AC installation in the Lisboa area.
From the home visit to assess the space and requirements, through the quotation, communication, installation, and the proper functioning of the AC units, the service was excellent throughout. Communication and attention to detail were consistently great, and I have nothing to complain about. 100% recommended.
Excellent pre-installation service, Joana patiently answered all questions. Technicians were honest in their appraisal (no unnecessary upselling). Installation was quick, easy and painless. A great experience with this company. Recommended
From the very beginning, the team was quick, professional, and easy to work with. They carefully surveyed our home and recommended the right solution for our needs. Everyone we interacted with was friendly, respectful, and kept everything clean throughout the process. The work was carried out efficiently and to a high standard. I’m really pleased with the results and would gladly recommend them to anyone looking for a reliable team