urgentplumber.pt

4.9·73 reviews
Rua do Cardal de S. José 8A, 1150-088 Lisboa, Portugal, Lisbon, Portugal
Veted AI Summary

Responsive Lisbon plumber specialising in same-day diagnostics and water heater installations.

What customers love

  • Same-day emergency response and fast problem-solving
  • Paul diagnoses issues via WhatsApp video before arriving
  • Transparent pricing and honest estimates without upselling

Worth noting

No recurring concerns found across reviews.

Best for

Lisbon residents needing urgent plumbing diagnostics with English-speaking service.

Attribute scores

Quality of Work98
Experience65
Responsiveness97
Customer Rating98
Price vs Market Avg.85

Recent reviews

James Bergquist1mo ago

We had two jobs in one visit: a water heater install and a fixed-panel shower glass, and we couldn’t be happier! Fast, efficient, friendly service. Paul was knowledgeable about the glass install, making sure everything was level and well secured. Will definitely be recommending to others!!

Eduardo Fierro Farah2mo ago

Everything you expect: Good work and most of all, honest around the "orçamento".

Adam Piett2mo ago

Paul was amazing! I needed him to replace my water heater, and he was able to source the perfect unit, install and remove/dispose the old one, all in the same day. The previous unit that was installed did not make the job easy, but Paul was able to find many solutions. I could not be happier with the service, and grateful that I now have a trustworthy plumber I can call on in Lisbon. Great communication throughout the entire process. Highly recommended!

Ricardo Ulloa2mo ago

Very professional, courteous and lknowledagble. They help.me solve a problem with my water heater over the phone. I will recommend them highly!

Luis Filipe2mo ago

Ótimo canalizador em Lisboa. Recomento imenso!<br>Ele veio no próprio dia, tinha todos os materiais necessários, foi muito simpático e resolveu o problema!

Daniel Leiner2mo ago

We are doing a minor kitchen remodel that involves replacing a gas cooktop with induction. The day after the gas cooktop was removed, we discovered our tankless water heater was not working. I contacted Paul at urgent plumber.pt via WhatsApp and he was so helpful. He called me gave suggestions to try to make it work before coming out. When that didn’t work, he asked me to send a video so he could listen to the water heater to determine if there was a problem with the igniter. He even contacted a representative from the water heater manufacturer. Ultimately I figured out the problem without Paul needing to come out. He was so helpful by phone and WhatsApp, that I’m keeping his contact information for future needs and to give to our English-speaking friends. He kept giving me suggestions to try to save us money before coming out. Truely appreciated.

Chris B3mo ago

I had an urgent water leak in my garden and UrgentPlumber was an absolute lifesaver. Their response was incredibly fast, and Paul arrived exactly when he said he would.<br><br>What I appreciated most was the total clarity throughout the entire process; Paul explained exactly where the issue was, how he was going to fix it, and kept me informed every step of the way. I couldn't be happier with the service and highly recommend them to anyone needing a quick, expert solution in Lisbon!<br><br>Also, this must be the world first AI- powered plumber, using it from diagnostic to report and invoicing, very impressive! 😉

Antonio Soeiro3mo ago

Ich hatte ein Problem mit dem Wasserzulauf zur Gastherme. Das Wasser lief einfach aus den Ventilen. Ich rief diese diese beiden Helden an und meine Sorgen waren innerhalb ein paar Minuten weg. Diagnose per WhatsApp mit Videos und Fotos. Eine sehr schnelle Terminvereinbarung. In meinem Fall kamen Paul und Rome noch am gleichen Tag. Es waren keine vier Stunden vergangen. Zudem wohne ich in einer schwer zugänglichen (Touristen)Gegend in Lissabon. Selbst zu Fuß kamen sie die letzten paar hundert Meter zu mir. Nach erledigter Arbeit tropfte es auf einmal an einer anderen Stelle., obwohl Paul schon unterwegs war, kam er nochmal zurück und kümmerte sich auch darum.<br>Ich kann nur sagen: Sorry Jungs. Mein Dank an euch kommt hier sehr spät, aber von Herzen. Ihr seid definitiv schneller als ich.<br>Danke. Obrigado. Thank You.

Conor O'Malley3mo ago

***I do not usually leave reviews, but Paul and Urgent Plumber really deserve one!!***<br><br>I wish Paul had been my first call, not my fourth!<br><br>The problem:<br>We had a toilet issue that kept coming back despite 3 visits and different attempts to fix it from other plumbers.<br>Eventually, both the toilet and shower started backing up with sewer water.<br><br>The real fix:<br>Paul brought the right technology to diagnose the problem. Down went a video camera into the drains, and he found the blockage that had been missed before. He got it all cleared out and removed the waste material.<br><br>The difference:<br>It finally felt like someone had found the real cause of the problem instead of just treating the symptoms.<br><br>True professional:<br>Paul responded quickly, got us scheduled as soon as possible, arrived on time, and was professional and easy to work with.<br><br>Everything has been working great since. I also really appreciated being able to communicate clearly in English.<br><br>Excellent service and highly recommended!

Alessandro Fracassi4mo ago

Great service! Fast and professional