IMPOACE Appliance Parts & Repairs

4.5·73 reviews
R. do Duque da Terceira 305, 4000-536 Porto, Portugal, Porto, Portugal
Veted AI Summary

Porto-based appliance repair specialist known for responsiveness and reasonable pricing, with mixed reliability on complex repairs.

What customers love

  • Quick diagnosis and repair with reasonable pricing
  • Friendly, patient staff who explain processes clearly
  • Repairs machines others deemed unrepairable successfully

Worth noting

  • Multiple repairs needed within months; quality control issues with parts
  • High diagnostic visit fees without transparent repair justification

Best for

Customers seeking honest appliance repair over replacement, valuing sustainability.

Attribute scores

Quality of Work72
Experience65
Responsiveness82
Customer Rating90
Price vs Market Avg.75

Recent reviews

Mercados Alegria1mo ago

Emilia Carvalho2mo ago

Muito simpáticos e disponíveis

Paulo Peixoto2mo ago

Jose Alves3mo ago

Uns botões de comando de funcionamento de vários discos de um fogão Indesit, como a IMPOACE representa a Indesit, aí fui buscar tais botões, fui recebido muito bem e após consulta num computador, fui informado que na referida loja não os tinha, mas que os iam encomendar e logo que chegassem, telefonar-me-iam. Qual o meu espanto por passado 3 ou 4 dias recebi uma chamada da loja para informar que haviam chegado e logo que quisesse poderia ir levantar. Nessa altura e mais uma vez, o atendimento foi muito bom.

Manuel Sá5mo ago

L. Shukla9mo ago

Highly recommend Impoace. I am a renter and my washing machine broke. I reached out to Impoace and the woman who answered was very kind, patiently explaining how the repair process works. My Portuguese language skills are still lacking, so we did everything in English. We were quickly able to settle on a date for the technician to come. Francisco was wonderful, diagnosing and fixing the problem quickly. He also took a photo and sent a write-up so that I could show my landlord that the issue was caused by a mistake during the machine's installation (i.e., not my fault). The price of repair was extremely reasonable and I'm grateful to Impoace!

JRicardo Martins9mo ago

José Barros1y ago

Albano Barbosa1y ago

Ótimo atendimento, rapidez, bom preço e boa qualidade. Recomendo

Fernando Sousa1y ago

Bom trabalho!! 🙂 o meu Hotpoint ficou pronto e num curto espaço de tempo.<br>Excelente atendimento personalizado e gentil.Continuem assim 👌