Technitoit Porto

4.2·97 reviews
Rua Henry Thillo Armazém D Setor X Complexo Empresarial Soconorte - Barca, 4475-249 Maia, Portugal, Porto, Portugal
Veted AI Summary

A Porto roofing company with a strong pattern of incomplete work and poor after-sales follow-through.

What customers love

  • Initial visits and friendly attitude before work begins
  • Work occasionally completed without immediate visible issues
  • Prompt quoting process

Worth noting

  • Repeated failure to complete contracted work or return for repairs
  • Staff stop answering calls and messages after payment received

Best for

No clearly suitable customer type given consistent service failures reported.

Attribute scores

Quality of Work12
Established65
Responsiveness5
Customer Rating84
Price vs Market15

Recent reviews

Oliver Simon2mo ago

Quoted 5x the next highest quote. With a quote of over 5k for just two days of work. Slow responding to messages. Clearly overcharging for what the reviews show isn't even quality work.

Miguel David4mo ago

English and French below === Do not work with this company. Avoid everything to do with yours. Assinei contracted by the last minute with technology to isolate the phone and the device, causing serious problems. No início hove várias visits, promessas e mita simpatia. Executed after the isolation of the telephone and disseminated that it was necessary to protect the hair verão for safety. From now on, simply decide to respond. Passei por deux chefs de obra (Guilherme e Nuno) et pela responsável de escritório da Maia (Maria Bans). Please note that a registered card will be sent and I will be advised by someone who responds. Final result: less than 2/3 of the contracted value (≈66%) and less than 1/3 of the contracted value (≈33%) were carried out. A clear statement and a total failure of professionalism. Avoid working with this company. ==== Do not work with this company. Avoid at all costs. I signed a contract in March last year with Technitoit to insulate my roof and façade due to serious mold issues. At first, everything looked promising: multiple visits, friendly attitude, and plenty of assurances. They completed the roof insulation but said the façade would need to wait until summer to dry. From that point on, they stopped responding entirely. I dealt with two site managers (Guilherme and Nuno) and the office manager in Maia (Maria Bans). Even a registered letter sent by my lawyer received no response. End result: I paid roughly 2/3 of the total contract (≈66%), and only 1/3 of the work (≈33%) was completed. Clear breach of contract and extremely unprofessional behavior. Avoid this company. === Do not hire this company. Absolutely avoid them. I signed a contract in March of last year with Technitoit for the insulation of the roof and facade of my house, due to serious mold problems. At first, everything seemed to be going well: several visits, many promises, and a very friendly attitude. They insulated the roof, then indicated that I had to wait until summer for the facade to dry. Since then, no further response. I dealt with two site managers (Guilherme and Nuno) as well as the head of Maia's office (Maria Bans). Even a registered letter sent by my lawyer went unanswered. As a result, I paid approximately two-thirds of the total amount (around 66%), while only one-third of the work (around 33%) was completed. This constitutes a serious breach of contract and a complete lack of professionalism. Avoid at all costs.

Marta Pereira5mo ago

Se estão a ponderar aceitar alguma proposta por parte desta empresa, por favor não o façam. Realizaram uma intervenção em Agosto no meu telhado: substituição de telhas partidas, limpeza e hidrofugagem. Tudo parecia impecável até aparecer uma mancha de humidade no meu tecto. Após nossa inspeção, verificamos (há um mês) que o telhado foi deixado com inúmeras telhas partidas e o cenário é aquele que se vê nos vídeos e que dispensa comentário. Mas talvez isto não seja o pior. O pior é mesmo a total falta de ética e profissionalismo por parte do comercial que, após uma deslocação para verificar o problema, deixou de atender telefones e responder a mensagens. Na semana passada indicou que um técnico se iria deslocar, ficamos o dia inteiro à espera e ninguém apareceu nem foi dada qualquer explicação. Após contacto com o escritório indicam que estão a aguardar por uma reunião para averiguar... Um comentário perfeitamente ridículo numa situação urgente , evidente e inclusive já verificada pelos próprios. Caso não haja intervenção rapidamente, a este comentário seguir-se á uma reclamação formal - e por aí seguiremos porque estamos CANSADOS de incompetência.

Élise Rousseau7mo ago

Good service

Catherine Thompson1y ago

NEW UPDATE - 21ST AUGUST 2024 - We have now had a visit and have arranged for work to be carried out in October. AVOID AT ALL COST. We had our roof done in October and still have leaks they promised to com out and fix it for a third time in May but didn’t come and now won’t answer our messages. TERRIBLE AFTERSALES SERVICE. NEW UPDATE I am sure you really do not want us to be on your stand at Fatacil in Lagoa, Algarve, discussing your poor service with your colleagues when there will be potential new customers around. Please ensure that someone contacts us immediately with the details of who we need to speak to in order to get our money back.

Technitoit Porto, Vetted Roofers in Porto, Portugal · Veted.eu