Carglass Gaia

4.5·402 reviews
R. Elias Garcia no. 131, 4430-091 Vila Nova de Gaia, Portugal, Vila Nova de Gaia, Portugal
Veted AI Summary

Car glass repair and replacement service handling insurance paperwork and urgent replacements.

What customers love

  • Quick and professional glass replacement service
  • Handles insurance paperwork on behalf of customers
  • Staff provides support during stressful situations

Worth noting

  • Provided false information to insurance company in dispute
  • Lack of transparency in handling insurance claims

Best for

Customers needing reliable windscreen replacement with insurance claim assistance.

Attribute scores

Quality of Work82
Experience80
Responsiveness85
Customer Rating90
Price vs Market Avg.75

Recent reviews

nadar shah6mo ago

My experience with Car Glass Service was absolutely disastrous. From the start, I tried to deceive them, claiming that the glass had already been approved by insurance company , unfortunately the car glass service provided false information to the insurance. The service was dishonest and, to make matters worse, my compensation claim was denied without justification. I strongly recommend that no one use this service, as they act with a complete lack of transparency, responsibility, and respect for the customer.

Kasia Miller1y ago

We highly recommend Danilo! After our car was broken into and the window was smashed, Danilo helped us quickly and professionally with replacing the glass. He was efficient and supportive during a stressful situation. Thanks to him, we were able to get back on the road safely. We’re very grateful for his help!

Uy Ylmz1y ago

I have travelled nearly half of of the world which means more than 50 country and in Gaia yesterday someone broke my rental car glass . Portugal has a lot to do about security measurs to improve its tourism otherwise total lost is not far away . anyway I visited Carglass Gaia the gentelman take care of the broken glass and did a interim solutıon for free , I want to thank him for his gesture and kind manner twords me when I was especillay in a difficult situation. Thanks a lot

Pedro Guedes Simões5y ago

Great service.

André Silva7y ago

The best place to repair or replace a car glass. They handle everything, including, when applicable, all the insurance paperwork. The staff is helpful and friendly.