Caroline Walker Property Leasing Ltd

4.3·61 reviews
100 Forest Ave, Aberdeen AB15 4TL, UK, Aberdeen, Scotland
Veted AI Summary

Aberdeen-based letting agency managing residential tenancies with named property managers handling maintenance and communications.

What customers love

  • Maintenance issues resolved within hours of reporting
  • Named staff members praised for attentiveness and follow-through
  • Move-out process described as smooth with fair deposit handling

Worth noting

  • One agent reportedly rude and dismissive toward family with young child

Best for

Tenants seeking responsive day-to-day property management in Aberdeen

Attribute scores

Quality of Work82
Established65
Responsiveness90
Customer Rating86
Price vs Market50

Recent reviews

Su Ban9mo ago

As a tenant, I'm so grateful to have Charlotte Irvine as my property manager. I've reached out to her with issues and favors, and every time she has replied as soon as possible, handling everything with remarkable efficiency. Her kind and friendly attitude makes a huge difference. Charlotte is a truly Star!"

Olakunle Folarin9mo ago

Caroline Walker is a very good property agent. From the very beginning, they were professional, attentive, and truly Helpful in resolving issues in the house, with swift response to emails and calls. Beyond their expertise, my house agent (Katie Hutcheon) genuinely listened to what I was looking for and went above and beyond to make sure every detail was taken care of. Thanks to their dedication, I not only found the right property but also felt supported every step of the way. If you’re looking for an agent who is trustworthy, knowledgeable, and truly committed to your best interests, (Katie Hutcheon) is the one you want by your side at Caroline Walker Property.

Pete Rymill9mo ago

I can honestly say my current tenancy through Caroline Walker has been an outstanding experience all round, many thanks to all the staff and in particular Katie. She has been super professional and prompt. The speed with which my shower was replaced was 1.5 hours from my call to the plumber leaving after having done a great job! Many thanks and keep up the great service. All the very best Pete.

CF SAB10mo ago

It was a very unpleasant experience. We met an agent lady this Monday to show us a house for rent. Very sour and rude person. She saw us with a toddler girl 3 years old and started to roll her eyes on the head as from the beginning she told us that we will not be accepted with the child on the property because it is just one bedroom property and she asked us where we will put our child to sleep (she is sleeping with us from the birth).... Racist and rude. It is not up to her if the landlord will accept us or not! It is not up to her where our child is sleeping. It is not up to her to give us any advice or to tell us what to do. Obviously we left and we didn't put an offer on that property. The landlords are losing good tentants with these types of agents. I will never ever recommend this agency.

Alima Kamason1y ago

I recently completed my lease with Caroline Walker Property Leasing and I couldn’t be more pleased with the experience. From the beginning, the team especially Tom, was incredibly friendly, professional, and went above and beyond to ensure everything was seamless. Maintenance requests were handled promptly, and the property was always kept in fantastic condition. The move-out process was smooth and stress-free, with clear communication and a fair approach to the security deposit. I genuinely felt valued as a tenant, and the entire experience was outstanding. I highly recommend CWPL for anyone seeking a truly exceptional rental experience!