Aberdeen Property Leasing

Within just 24 hours, we went from viewing the most exquisite home to having our offer accepted and it’s all thanks to Aimee. From the very beginning, she was warm, professional, and genuinely committed to helping us every step of the way. Nothing was too much trouble; she was incredibly accommodating, responsive, and supportive throughout the entire process. Aimee made what can often be a stressful experience feel seamless and even enjoyable. Her dedication and kindness truly stood out, and we felt completely confident in her hands from start to finish. I have absolutely no hesitation in recommending Aimee or APL. Thank you, sincerely, from the bottom of my heart. You have no idea how much I appreciate everything you’ve done.

Kyle is a fantastic agent. Our process from enquiry to completion was seamless. He offered flexibility and consistent communication throughout. Can’t recommend Kyle and APL enough

Horrible agency. They do not communicate anything with you and it takes weeks to get something sorted as everything needs to go through the landlord which you are unable to directly do yourself. They screwed me over with my £850 deposit and said that I need even needed to pay them more even though the condition in that flat was good. They charged me with painting work that wasn't done before I got there and for some reason was my deputy to do whilst living there even though it was previous damage to the property. This was not communicate to me either. DO NOT GO WITH ABERDEEN LEASING PROPERTY

My experience with Aberdeen Property Leasing has been financially damaging and deeply disappointing as a landlord. The tenant introduced by this agency remained in the property for just 1.5 months. I was charged a full month’s rent + VAT as the agency fee. Within that very short period, the property suffered significant damage and costly issues which required repair. I have full photographic evidence of the condition the property was left in. The financial loss extended beyond just agency fees — it included repair costs, further vacancy, and lost rental income. A key issue was that the tenant had limited visa time remaining in the UK. This was not properly addressed or risk-assessed during referencing. As landlords, we rely on letting agents to carry out robust due diligence, including visa and right-to-rent verification. That safeguard failed here. Stuart was initially very responsive, but once this issue was raised, communication noticeably slowed. After multiple emails, I was told “the MD refused to offer a refund.” No clear explanation was provided as to why the visa expiry risk had not been properly factored into the tenancy placement. This is particularly concerning given that previous tenants sourced by this agency have also resulted in issues. The agency also took a considerable amount of time to find tenants, yet the quality of vetting did not reflect that delay. The overall outcome: • 1.5-month tenancy • Severe property damage • Repair costs • Lost rental income • Additional vacancy • No accountability or goodwill gesture Landlords trust agencies to protect their assets. In this case, that trust was not justified. I would strongly urge landlords to carry out thorough due diligence on referencing procedures and accountability policies before appointing this firm.

Had a property viewing with Aberdeen Property Lettings today and was very impressed. Rachel was incredibly helpful, arrived right on time, and was able to answer all my questions about the property. The whole process was smooth and professional from start to finish. Highly recommend!