Morna Petrano Property Leasing Ltd.
Responsive Aberdeen property leasing company with strong service but disputed deposit practices.
What customers love
- Exceptionally prompt responses to tenant inquiries and emergencies
- Quarterly inspections encourage regular property maintenance habits
- Swift issue resolution and proactive problem-solving approach
Worth noting
- Aggressive deposit deductions and demands for additional payments beyond deposit
- Allegedly uses tenant deposits to fund renovations, then charges higher rents
Best for
Tenants seeking responsive management and willing to maintain properties meticulously.
Attribute scores
Recent reviews
I rented for two years and consistently found them to be very accessible and prompt in their responses. Their professionalism and efficiency were impressive, and they offered excellent support for any concerns that came up during my time as a tenant.
Wish I could give zero stars. I had the most awful experience renting from this company. Everything was fine until I decided to move. I spent 3 full days cleaning before I handed back the keys. I left the property I'm better condition to when I moved in. Despite all that they still found 'faults' and took all my deposit and demanded more!! They were nasty,rude and had no humanity. They took my money and re decorated the whole property and are now charging more for the next tenants. All at my expense. DO NOT RENT FROM THIS COMPANY. They are con artists.
Morna was incredibly supportive throughout the entire process, from initiating the lease to my move-out. She responded promptly to all my questions and provided swift solutions, which perfectly reflects her work ethic.
I consider myself incredibly fortunate to have chosen Morna Petrano Property Leasing for my rental needs. From day one, they have consistently demonstrated their unwavering commitment to ensuring a smooth and satisfying experience for their tenants. The team at Morna is not only exceptionally helpful but also impressively responsive. Whether I had a question, concern, or even an emergency, they were always just a message away, ready to assist. Their fast response time and willingness to go above and beyond to address any issues left me feeling valued and well taken care of. What sets this leasing company apart is their genuine dedication to making life easier for their tenants. They consistently provide solutions that not only resolve any problems but also leave you feeling genuinely content. I've been with them for nearly 6 months now, and I can happily report that I've had zero issues during this time. A special shutout to Kerry, who has been my point of contact. I have reached out to her numerous times, often at odd hours, and every time, she has responded with a big smile and a willingness to assist. Her professionalism and positive attitude have made my experience with Morna even more enjoyable. I can confidently say that I'll be posting another review if anything noteworthy comes up in the future. For now, I'm content and grateful to be renting with this exceptional team. Thank you, Morna, for making my living experience so pleasant and hassle-free!
Having stayed in a property managed by morna petrano for 3 years. I was pleasantly surprised by how swiftly any issues where resolved, and to be honest the quarterly flat inspections helped to get me in too the habit of quarterly flat major cleans. A practice I'm hoping I can keep up in my own place. It was single handily the best rental property situation I've ever been in, and I highly recommend them. 👌