Pebble Mountain Properties Limited

4.7·12 reviews
Pioneer House, 79 Waterloo Quay, Aberdeen AB11 5DE, UK, Aberdeen, Scotland
Veted AI Summary

Aberdeen lettings agency led by Vince offering attentive, efficient management with genuine tenant focus.

What customers love

  • Personal, genuine care beyond transactional interactions
  • Swift issue resolution and out-of-hours support
  • Tenant advocacy and landlord negotiation skills

Worth noting

No recurring concerns found across reviews.

Best for

First-time renters and long-term tenants seeking personalised, responsive property management.

Attribute scores

Quality of Work95
Experience45
Responsiveness96
Customer Rating94
Price vs Market Avg.75

Recent reviews

Janice Brown4mo ago

Would have no hesitation in recommending Pebble Mountain Properties. Always a first class service from Vince and his staff. Nothing is too much trouble for them and always responded in a timely manner with my queries. Thank you again Vince and Co

Yasmin Gauld11mo ago

As someone who had never rented a property before, the whole process felt really daunting. I was going through an unsettling time in my life and didn’t know where to start—what to do, when to do it, or who to trust. I contacted lots of letting agencies and started the viewing process, but nothing really felt right until I came across Pebble Mountain. From the moment Vince greeted us at the door, I knew this was different. He was so friendly, thoughtful, and genuinely interested—not just in showing us the flat, but in getting to know me and understanding what I was looking for in a home. When we got accepted for the flat, both Jackie and Vince were genuinely excited for us. It didn’t feel like they were just doing their jobs or ticking boxes—it felt personal. They were truly happy for me, and that honestly meant the world. That kind of care is so rare. I also have a little Cavapoo called Hugo, and they made sure the property would suit his needs too—even asking to see pictures of him and hoping to meet him. That small gesture said everything about the kind of people they are. Jackie is always there when you call, sorting things out quickly and kindly, often going above and beyond. Vince was amazing too, even handling things out of hours to keep everything moving smoothly. Pebble Mountain gives you that warm, homely, family-like vibe—which is exactly what I needed during such a big transition in my life. What could’ve been a stressful process turned into something relaxed and positive. I couldn’t be more grateful for Pebble Mountain.

Megan Humphries1y ago

As a first time renter, Vince and his team were always very approachable and supportive throughout my tenancy. Any issues that I had within the property were dealt with efficiently and quickly. I'd highly recommend Pebble Mountain Properties!

Samanta2y ago

We've rented through several agencies in Aberdeen over the years, and Pebble Mountain Properties has been one of the best experiences. Both the move-in and move-out processes were smooth and efficient. A big shout-out to Vince, who managed our tenancy. He was incredibly professional and always went the extra mile to find solutions with the landlord whenever issues arose at the property. While some things weren't always fixable, it was clear Vince was on our side and did everything he could to advocate for us. Overall, a very positive experience with Pebble Mountain.

Chimaoge Okezie Jr2y ago

I encountered a power outage one weekend, and shortly after reaching out to the services team at Pebble Mountain Properties Limited via email, a contractor promptly contacted me. The contractor provided virtual guidance to resolve the issue. I was subsequently contacted to confirm that the challenge had been addressed, demonstrating their consistent dedication to the well-being of their tenants. I highly recommend Vince and the team for their property management services.