Aberdeen Alarm Co

4.2·30 reviews
Craigshaw Rd, Torry, Aberdeen AB12 3AS, UK, Aberdeen, Scotland
Veted AI Summary

Aberdeen-based security firm offering alarm installation, servicing, and specialist locksmith work including rare key cutting.

What customers love

  • Specialist key cutting including rare half-moon keys
  • Six-monthly service checks rather than annual visits
  • Engineers who persist until obscure technical faults are resolved

Worth noting

  • Unexpected £96 call-out charge with no prior discussion of fees
  • Recurring faults reported after initial system installation

Best for

Homeowners seeking a local alarm company with regular servicing and locksmith capabilities.

Attribute scores

Quality of Work78
Established55
Responsiveness70
Customer Rating84
Price vs Market60

Recent reviews

Esther M4mo ago

Very good job, so happy to decide to do it with them, recommend it 100%👍

Amanda L1y ago

Really friendly locksmith. So helpful! They are the only company in Aberdeen that do the half moon key that I can find.

Ray Johnston2y ago

Big thank you to this company - especially Danny who helped me out with a lock problem - he made up some keys at very short notice -would highly recommend these guys!!! Great service !!

Edward Mccarl8y ago

Have had numerous faults since system was installed, Phoned up to check what I thought was another problem, they sent out someone for 10min max, not requested by me, there was no talk of a charge and this could have been sorted over the phone without anyone coming out and now I have just received a bill for £96, Advise to stay well clear unless you have money to waste. Was going to get more security installed but will now use someone else.

Cliff G8y ago

Well, I don't know which company the poor reviews have been dealing with, but have been with AAC for several years now since moving from Another Darned Travesty for our domestic alarm. Very helpful from the quote onwards; we got an extra sensor fitted, plus a Digiplus for free polling calls. 6 monthly service checks as standard instead of annual, and all for considerably less than aforesaid other company. Have had one obscure technical problem which took a little while to sort out but the latest engineer persevered and nailed the problem, and turned out it was a technicality with some equipment not of their making. Have always had good response from the office angels. Have recommended to a couple of friends/neighbours who also appear to be happy.