Domestic Appliance House

4.4·47 reviews
265 Clepington Rd, Dundee DD3 7UE, UK, Dundee, Scotland
Veted AI Summary

A Dundee repair shop offering low-cost fixes for domestic appliances, with inconsistent customer experience.

What customers love

  • Repairs cost a fraction of buying a new replacement appliance
  • Engineers diagnose faults quickly from prior experience
  • Repaired items work reliably long after collection

Worth noting

  • Staff manner described as arrogant and dismissive toward customers
  • Items left without contact for weeks; goods reportedly mishandled

Best for

Owners of ageing appliances seeking affordable repair over replacement in Dundee.

Attribute scores

Quality of Work72
Established55
Responsiveness60
Customer Rating88
Price vs Market85

Recent reviews

Imran Kibria10mo ago

Managed to slot me in for a washing machine repair, arrived on time, very helpful and explained the underlying issues. Very reasonable price for a fix!

Margaret Hayes1y ago

My 13-year old Dyson had started screaming every time I switched it on. I took it to Domestic Appliance House and the engineer was quick to diagnose the fault as he’d had several Dysons with the same problem. He told me that it would be £50 to remedy the fault and service the hoover which I thought was very reasonable given the cost of buying a new Dyson. A few days later my hoover was ready to pick up. It now works as if it was brand new. I’m delighted with both the service I received and the quality of work. I have no hesitation in recommending Domestic House Appliance.

adream ramble1y ago

One of the most arrogant man I met in this maintenance store. If you run a business then he should have a good behaviour and manner to attend the customer. Never judge the customer that the customer doesn’t know anything about the product. At least listen to the customer first as the customer must have tried to repair and after he failed, he reached for your help. I would better throw my product than come to this store to repair. I prefer a good behaviour and well mannered person to deal with.

Ryan Whitelaw1y ago

Dropped good off, no call three weeks after dropping.. returned to collect, told both broken asked for the goods back these were gone pulled out a box of scrap trying piece bits together. Would take your goods elsewhere

cate carl1y ago

I had my dimplex wall mounted panel heater fixed 4 years ago and it’s still working. The heater to replace would have cost £250 and it cost £40 to repair. Absolute bargain. Now I have another one to repair, so I will take it to him this week. Thanks so much.