Wave Group Ltd

5.0·36 reviews
Retail Park, New Craigie Rd, Dundee DD4 7FF, UK, Dundee, Scotland
Veted AI Summary

Dundee-based installer of windows, doors, and bathrooms with consistently high-standard workmanship and friendly service.

What customers love

  • Professional installation teams who treat homes with respect
  • Scott's friendly, non-pushy sales approach and product knowledge
  • Thorough tidying and aftercare following completion of work

Worth noting

No recurring concerns found across reviews.

Best for

Homeowners wanting quality windows, doors, and bathrooms installed professionally.

Attribute scores

Quality of Work98
Experience55
Responsiveness96
Customer Rating100
Price vs Market Avg.78

Recent reviews

Hugh MacDiarmid1mo ago

Delighted with my new bathroom. Workmanship second to none and the guys were a pleasure to have in the house. Already considering a second project. Recommended 100%.

Stephen Carling2mo ago

I can’t thank this company enough for the work they’ve recently completed at my property. The windows were old, letting in cold air and covered in condensation most mornings. The front door was also outdated, letting in a massive draught and not very secure. I first spoke to Matthew, who was really helpful, knowledgeable, and nothing was too much trouble. The surveyors then came out to take the proper measurements and go over the final details with me. The last person I spoke with was Scott, who kept me updated right up until the day of the job and then gave me a courtesy call afterwards to make sure everything had gone as planned. I honestly can’t thank everyone enough. The new windows have transformed my property — it’s much warmer and looks far more modern. The new front door has also made the house warmer and feels much more secure. I would highly recommend this company to anyone looking to upgrade their windows and doors.

Alistair Serrels4mo ago

The support and information I received from start to finish was first class. My first call with Scott was so easy and informative. When the surveyors came to measure at my home they were so professional and answred any questions. When the fitters came to fit my windows and front door they were superb. They did a very professional job and were so friendly. They tidied everything up at the end of the job and answered any questions I had. I would recommend Wave and all the staff to anyone interested a supportive company.

Cameron McRae4mo ago

Had Scott around to quote for a garage side door and window. Very professional throughout, polite and respectful person. Quote was good and the job agreed. Guys turned up earlier than expected and completed the job to a very high standard. Again all members of Scott's team were polite, chatty and again very respectful. They left the job clean and tidy. An excellent company that we will use again. Definitely recommend

Michele6mo ago

We had been contemplating getting new windows and doors for a couple of years, but kept delaying it at the thought of the upheaval. After seeing a Wave Group Facebook ad and the windows/doors deteriorating, we made contact. Scott was polite and pleasant on the phone call and we arranged for him to come to the house. Having Scott in our house made us both at ease very quickly, it actually felt like we were sitting talking it all over with a friend - there was no rush, no pushy sale, no quick put your name to it today tactics and we can give you a deal! We didn’t need the time to think (to be honest Scott nipped out to his car and we both looked at each other and said I’m very comfortable with this and have a good feel about it). We ordered the windows and doors there and then after a good look through the vast range of options. I was not 100% on a couple of things - Scott was open and honest, pros and cons were given, photos were shown - we couldn’t have asked for more. Moving forward to the fitters. Not going to lie I thought oh 3 young lads coming I hope they take this seriously. Well they certainly did and as soon as I met them my concerns were gone. All 3 were polite and professional throughout. They respected and treated our home as if it were their own. As soon as they arrived you could see they were prepped and ready to get going so I left them to it. They tidied up behind them and probably left our home cleaner than when they arrived (need to get the husband working with them for a couple of days haha). That upheaval we were concerned about didn’t exist. Windows and doors have been done to an extremely high standard and have changed the whole look of our home for the better. Overall experience 10 out of 10. From start to finish we have been very pleased with all at Wave Group. I don’t recommend people or companies easily, but I would recommend Wave Group to friends and family without a doubt . We will be looking to get bathrooms done in the future and Wave Group will be who we go to after this experience. Well done all at Wave Group and thank you for everything. We are thrilled with how everything is looking. Michele & Mike