Richardson & Starling

4.5·42 reviews
Affinity House, Affinity Business Centre, Harrison Rd, Dundee DD2 3SN, UK, Dundee, Scotland
Veted AI Summary

A Dundee damp and waterproofing contractor handling everything from damp courses to flood-damage remediation.

What customers love

  • Staff explain the damp treatment process clearly to customers
  • Teams protect carpets and clean up thoroughly after work
  • Knowledgeable and reassuring communication during stressful situations like floods

Worth noting

  • Council-referred job ran six weeks over schedule with poor finishing quality
  • Incorrect sink fitting, wrong tap orientation, and screws left exposed in flooring

Best for

Homeowners seeking damp course treatment or post-flood remediation in Dundee.

Attribute scores

Quality of Work72
Established55
Responsiveness68
Customer Rating90
Price vs Market50

Recent reviews

Samantha Grant1y ago

Hi. I had Brian and John working on my house for 2 days, I want to leave a review for them, they were very helpful and gave me details about the job. They both explained the process of the damp course how how it works, I would recommend your company to anyone to needed the treatment. Yours kindly Sandra Smart Dundee

Destle1y ago

I had a recently had a flood and was in contact with Wendy and Jack. They are knowledgeable, good, decent, nice people - exactly the kind of people you'd hope to speak to in a situation. Call this company, you won't regret it! I'm so glad I did.

Antonia Dunca1y ago

Excellent work completed by kris and Alex. Safety signs in place and sheets put down to protect carpet. Cleaned up everything including washing down the outdoor path. Very polite. Great all round.

Alison Beattie1y ago

Awful. The council has this company complete work in my property which I was told it would take 1 week 6 weeks later and that’s it just finished and it’s not even to a high standard. Nothing but issues from the sealant being applied to dirty area to a sink being fitted that didn’t allow me to close the bathroom door cause the plumber measured it with their site manager with a block of wood!!!! Flooring left for 4 weeks with screws poking throughout which hurt to stand on and also a sink being fitting with the taps the wrong way around! It took for a new site manager to come in an try and sort this but as I say the finish is not great I have loads of chips of of the brand new wet wall and I actually have to reseal some parts. Would avoid at all costs. Pics attached are what it was like when I was told the job was completed

Alana Rasche1y ago

Excellent ongoing service. Started with a team of 3 who did the building work to my living room and kitchen. Very messy process but were very respectful of the property and kept the cleaning for me to a minimum. Kris the plasterer then came in and has done a fantastic job finishing the walls.