Chillforce Limited
Dundee-based HVAC and refrigeration firm with a strong repeat-client record but inconsistent front-office reliability.
What customers love
- Reliable long-term relationships spanning over a decade
- Installation engineers arrive on time and work efficiently
- Willing to support equipment not originally installed by them
Worth noting
- Failed to attend a booked appointment without prior notice
- Receptionist reported as unhelpful or rude by multiple customers
Best for
Businesses seeking a long-term HVAC maintenance partner in Scotland
Attribute scores
Recent reviews
I have been using this company for over 10yrs they have always been helpful, courteous and always responded to requests for help. All the engineers, reception staff and the boss have been excellent every single time I have needed them. They have helped support a system which was NOT installed by them and have always been superb. I can't understand the previous poor review.
Closed my business for a 2 hours slot to allow refrigeration equipment service - Chillforce didn't show up. Called - "Oh sorry, we forgot." They did offer to come out in the next 30 mins however that would have then been costing my business hundreds more...i asked if they would come in the evening - no..that wasn't convenient for them. Neither was closing my business, losing hundreds of pounds, and no service!
Great service very helpful good price
Had this company do three jobs for me now and the guys all done a great job. Went out of their way to help at every step from receptionist to project managers to the installation team thanks so much for all you have done. Stuart completed our third installation recently in Edinburgh, he arrived on time was a fast worker and didn't stop for a break all morning. Would recommend them all day long. Thanks.
Tried to book an engineer to come to my business today but didn’t get passed the horribly rude receptionist.