River Tay Heating Ltd

4.9·103 reviews
59 Marine Parade Walk, Dundee DD1 3AU, UK, Dundee, Scotland
Veted AI Summary

Dundee-based heating engineer specialising in boiler installation, servicing, and fault diagnosis.

What customers love

  • Reuben's clear explanations and patient answers to questions
  • Punctuality with proactive ETA messages before arrival
  • Tidiness on site, including careful disposal of boiler sludge

Best for

Homeowners in Dundee needing boiler servicing, repair, or full replacement.

Attribute scores

Quality of Work97
Established72
Responsiveness95
Customer Rating98
Price vs Market88

Recent reviews

Allan Whyte1mo ago

Would highly recommend this company to anyone seeking boiler installation or servicing. Got in touch and within 2 weeks had a new boiler installed. Fast and reliable service. Clean and tidy, very professional

Craig Campbell4mo ago

Recently had River Tay Heating & Gas out to carry out a boiler replacement and HIVE installation. Reuben was absolutely faultless from start to finish and I would have no hesitation recommending River Tay to anyone looking for great workmanship with a customer experience to match

Kamila Ziomek5mo ago

Reuben provided an excellent boiler service, and we couldn’t be happier. He was punctual, very professional, and extremely friendly. He took the time to explain everything clearly and answered all our questions with patience. He gave us great advice about changing our bathroom radiators from water to electric. He also advised us on adding an extra radiator in the living room and helped us understand what would work best. His advice on choosing a new boiler was excellent and very easy to understand. The quote for all the changes is very reasonable. Communication was great from start to finish. Reuben is knowledgeable, honest, and really cares about his work. Highly recommend Reuben and River Tay Heating. Thank you!

Anne Rutter5mo ago

Delighted to submit 100th review 🤩. Really pleased that I contacted River Tay Heating Ltd when let down by another company. Reuben was excellent from the get go. Confirmed appointment, he turned up when expected, including a text message to say he was en route with estimated time of arrival, which was spot on. He listened attentively to what the issues were with our boiler and he quickly diagnosed the problems and sorted these out, and took time explaining this all to me. Reuben was extremely respectful of our home. He was meticulous in cleaning parts of the boiler as he went along and disposed of waste/build up of sludge thoughtfully. I have already asked for him to return to do other works to radiators and resiting of condensate boiler pipe as I was very impressed by his knowledge and skills. Costs were very reasonable for works carried out to date, which included a thorough boiler service. Highly recommend this company. Thank you Reuben!

Lynn Baxter6mo ago

Delighted with the service from River Tay Heating Ltd. Reuben was able to immediately diagnose the problem with my boiler and fully explained what the problem was. Unfortunately the heating went off again and Reuben came back that evening. He was able to ascertain that the issue was also due to some shortcuts when the boiler was put in. He was able to fix this temporarily and will be coming back after New Year to offer a permanent solution. It’s so great to find a company that you can trust to offer you expertise and value for money. Very pleased and would highly recommend!