The Mortgage Finance Store

5.0·119 reviews
Mid Craigie Trading Estate, Mid Craigie Rd, Dundee DD4 7RH, UK, Dundee, Scotland
Veted AI Summary

A Dundee mortgage broker led by James, handling purchases, remortgages, and mortgage advances.

What customers love

  • James explains each step clearly and ensures full understanding
  • Picks up the phone and meets clients in person
  • Handles repeat business across multiple purchases and refinances

Best for

First-time buyers or repeat purchasers wanting personal, hands-on mortgage guidance

Attribute scores

Quality of Work97
Established72
Responsiveness96
Customer Rating100
Price vs Market50

Recent reviews

Leah Harper1y ago

I had a negative experience with a mortgage company before being recommended James at the mortgage finance store by a friend. I was apprehensive and worried I would come across the same issues but James has been fantastic. He put me at ease straight away, clearly explained each step and made sure I fully understood the process. He was kind and has been there to answer any further questions and help resolve issues which have arisen from the buyers side. I would 100% recommend James and the finance store to friends/family/colleagues. 10/10 service!

Morgan Low1y ago

James was a delight to work with. He was friendly, consistent and had excellent communication skills, reliable and trustworthy. As first time buyers James ensured we understood and kept informed throughout the whole process and went the extra mile to ensure we were happy. Overall great service! We come across James by chance and it was a very successful experience and I wouldn’t hesitate to recommend him to others. 10/10 experience. Thank you so much for supporting our journey.

Scott Easson1y ago

Had the pleasure of meeting James 6 something years ago when I was looking to purchase my first property. 6 years on, 2 house purchases and 1 refinance later, it’s safe to say James has helped me a lot. He’s quick, efficient and will always make time to sit down and talk you through any queries you may have. Would highly recommend James and the team at TMFS.

Gordon Stewart1y ago

James at The Mortgage Finance Store has been so easy to deal with throughout the initial mortgage application and our recent re financing. He explains everything very clearly and is happy to deal with any questions that may come up and makes it a very easy process. I’ll be using him again!

Katie Birrell1y ago

The customer service you will receive from James is exceptional. He is extremely knowledgeable and helpful and he picks up the phone and meets customers in person - the type of service that is getting lost these days. He has helped me with a mortgage and an advance on my mortgage, quickly too...which was important to my situation! Kept me up to date with progress and always at the end of the phone for questions. Highly recommend!!