Chris Soutar Plumbing and Heating

5.0·42 reviews
96-98 Broughty Ferry Rd, Dundee DD4 6JS, UK, Dundee, Scotland
Veted AI Summary

Dundee-based plumbing and heating firm handling boiler installations, leaks, and emergency callouts.

What customers love

  • Out-of-hours callouts for urgent heating emergencies
  • Clear explanations of work and controls after installation
  • Competitive quotes notably undercutting rival estimates

Worth noting

  • Minor issues arose after radiator installation, requiring a follow-up visit

Best for

Homeowners in Dundee needing boiler replacement or urgent heating repairs.

Attribute scores

Quality of Work94
Established55
Responsiveness96
Customer Rating100
Price vs Market88

Recent reviews

David Hughes1mo ago

Great service and fair price. Plumber was very friendly and helpful. Had a few issues when radiators were installed but this was quickly attended to and fixed. Excellent company.

Jon Mussen2mo ago

Had a leak from the bathroom into the kitchen. Phoned Chris he was at my door the next day surveyed the problem got a quote. Paul arrived replaced shower enclosure one day , tidied up. Paul was very helpful and finished the job to a very high standard. Thanks to Chris, Victoria and Paul for their help

Suz Cattigan2mo ago

Chris and the team were brilliant from start to finish. They came out quickly to inspect my broken boiler and had everything sorted within days. The quote was significantly better than others I’d received (for the same product) which made a huge difference, and the quality of the work was perfect. Chris is clearly very knowledgeable, talked me through everything properly, and made the whole process feel straightforward. The installation was done efficiently and to a high standard. Wouldn’t hesitate to recommend them.

Laura Brannan4mo ago

Chris truly saved the day for us. When our radiators suddenly stopped working, I was extremely worried — especially with a 10-month-old baby in the house and the temperature dropping. Chris didn’t hesitate to come out to our home out of hours, which we were so grateful for. He quickly diagnosed the problem with the boiler, explained everything clearly, and had the heating back up and running in no time. He was professional, friendly, and incredibly reassuring during what could have been a very stressful evening. Thanks to Chris, my baby and I didn’t have to face a freezing night. I genuinely can’t thank him enough and would 100% recommend his services to anyone needing a reliable and caring professional.

Sandra Gunn4mo ago

From start to finish excellent friendly service. Victoria booked the appointment very quickly for Chris to visit to quote for my replacement combo boiler. Chris explained the whole process clearly and provided me with choices. Once I had decided, the installation was booked in very quickly Paul the engineer completed the job efficiently within hours with everything left tidy very nice guy. He tested the heating and hot water systems thoroughly, and showed me how to operate the controls. Chris visited a few days later to double check everything was all ok Overall, a professional friendly and reliable service. Competitive pricing and great workmanship. I’d happily recommend Chris Soutar Plumbing and Heating to anyone needing a boiler replacement. He will 100% be mine & and my families first contact for any plumbing/heating help. For a female living alone sometimes these things can be worrying but from start to finish I felt comfortable and safe I enjoyed speaking to the whole team very very nice people