Northwood Dundee Letting and Estate agents

4.3·66 reviews
2 Panmure St, Dundee DD1 2BW, UK, Dundee, Scotland
Veted AI Summary

Established Dundee letting and estate agents known for professional service, staff stability, and ethical practices.

What customers love

  • Consistent staff continuity over many years
  • Transparent fees and thorough tenant vetting process
  • 24/7 online maintenance logging system for repairs

Worth noting

No recurring concerns found across reviews.

Best for

Long-term landlords seeking reliable property management and sales in Dundee.

Attribute scores

Quality of Work95
Experience65
Responsiveness94
Customer Rating86
Price vs Market Avg.78

Recent reviews

Han Ong1y ago

Had my rental property managed by Northwood for 10 years. I have always had good experience with them. They were good at providing me with reasonably good prices whenever something needs repaired. Eventually sold my property with a quick sale. Process and experience couldn't be any smoother.

Laona Allan3y ago

We recently put a property on the market with Northwood and Audrey from the Dundee branch has been absolutely fantastic throughout this process. From the very beginning, she was very transparent regarding fees and services, extremely quick to respond to all our queries and give advice, always kept us up to date on viewings and also handled all the viewings on our behalf which made things very easy for us. We cannot express how much we have appreciated all her help with the sale and we would highly recommend her services, and Northwood as a whole, to anyone looking to sell a property.

Cyril Thomas3y ago

Northwood Dundee is probably the best letting agents. It has a lot of great features, friendly staff, proper letting procedures. Having in contact with almost all agencies in Dundee for the past decade there are no other agencies comes closer to the Northwood standard. Friendly and experienced staff; easy, professional and transparent services are what you can expect from Northwood Dundee. You can see what you are getting, with proper documentation and support. Unlike many letting agents try to sell or rent their properties Northwood is an exception in their ethical conduct and professional approach, and you can feel safe in their hands. I am vouching for their services and myself an extremely satisfied customer for years.

Ivor Morton4y ago

We have been clients of Northwoods for over 8 years now and they have acted for us both in letting houses and in recently selling one of our properties. Throughout that time, their service has been exemplary in speedily securing new tenants and prospective buyers, through a thorough vetting process, and concluding contracts soundly executed. They form good working relationships with both landlord and tenants. The team are highly experienced and we are still dealing with the same personnel during those 8 years, which says a great deal for their professionalism and expertise. We fully intend to continue our working relationship with Northwood over the time ahead.

craig viviani5y ago

I've never had any issues with Northwood Dundee and all correspondence was polite, professional and friendly whenever I've had to contact them. There have never been any issues when I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special. With other tenant agencies I've always ran into problems and I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive and competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly and pleasant whilst remaining professional. I honestly have had such a great experience with the staff at Northwood Dundee that I'm so grateful for their time & appreciate whenever they've helped me out. During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair and the system is accessible 24/7 for peace of mind. To finish off, the reason why I left was simply relocation to a new city but I would be happy to move into a property managed by Northwood - especially the Dundee branch. I wish the staff there all the best in their future.