Hero Locksmith

I’m very satisfied with the service! The young man was highly professional and worked very efficiently. Even though my door and lock are older model, he quickly found a practical solution and fixed the problem in no time. I really appreciate his expertise and speed. Highly recommended!

Richard did a fantastic job within two hours of my initial phone call. Sent a picture of the problem with my front door lock and he came to my house and sorted it promptly. I couldn't ask for a more friendly, professional and affordable local service. Look no further than Hero Locksmith.

Service as stated on the side of the van- Hero indeed! Richie is an excellent locksmith, punctual and lovely honest guy to deal with. I’ll be recommending to all my friends to keep his number handy whenever that unfortunate event occurs when you are locked out. He can free bike locks and services any type of lock which sounds like a great idea to keep the mechanisms turning with ease.

I’m very pleased with the service I received. The prices were competitive, the response was quick, and the team were polite, professional, and easy to deal with. What impressed me most was the integrity of the owner. He took the time to recommend what truly suited my needs rather than pushing for a more expensive option I didn’t require. That honesty and customer focus really stood out. They’ve definitely earned my trust, and I’ll be using their services again. I would highly recommend them, an absolute pleasure to do business with.

Looking on Edinburgh Council's website I came across 'Trusted Trader' (Edinburgh.gov.uk/trustedtrader). This is a great initiative that seeks to increase our confidence around selecting tradesmen. All those listed are vetoed and undergo extensive checks. It was here I discovered Hero Locksmith. Clicking on their website I was pleasantly surprised: Up to date, with regular blogs about new standards, educational aspects and new initiatives. I called Hero Locksmith and spoke to Richard. I liked his friendliness and openness. Although Hero Locksmiths deals with emergencies night or day, they offer regular appointments. The next day I had a visit. Richard not only checked my balcony lock but also advised on my main front door being out of scope for home insurance (the lock is very old). He also noticed that our main external door (this is a house converted into 3 flats) had screws loose, was rattling and would at some point come off. He was right. Aside from his obvious skill as a certified locksmith, he is friendly, engaging and an all round nice person you feel comfortable welcoming into your home. Having moved back to Edinburgh after many years overseas, I wanted to build up a network of tradesmen. Hero Locksmith is top of the list.