More Management & Lettings

4.9·57 reviews
40 Dundas St, Edinburgh EH3 6JN, UK, Edinburgh, Scotland
Veted AI Summary

Edinburgh lettings agent known for Jamie's responsiveness and tenant-friendly approach, with rare communication lapses

What customers love

  • Jamie's accessibility and quick response to queries and maintenance issues
  • Smooth, stress-free rental process with clear communication throughout
  • Personable approach that adapts to individual tenant needs and circumstances

Worth noting

  • Poor communication and unresponsiveness to serious property maintenance issues
  • Deposit returned three months late despite 14-day promise via protection scheme

Best for

Landlords seeking professional management and tenants new to Edinburgh's rental market

Attribute scores

Quality of Work82
Experience65
Responsiveness88
Customer Rating98
Price vs Market Avg.75

Recent reviews

Jamie Archibald1mo ago

It has been excellent dealing with Jamie. From my initial phone call with him through the tenancy find and beyond everything has been professional and easy. Jamie has taken the time to explain things clearly to me as a fairly new landlord making sure I understand the processes and options available.<br><br>Would recommend for any lardlord looking for an agent!

Dawid Smoluk1mo ago

More Management are a fantastic letting agency to rent out your properties. Great advice and support, quick to respond to emails or phonecalls, they make everything hassle free. Shout out to Jamie who is a professional, efficient and friendly. Thanks Jamie everything.

Maria Ghirardelli3mo ago

Extremely disappointing experience dealing with this letting agent.<br><br>After being tenants for three years, always paying rent on time, maintaining the property responsibly and communicating respectfully, we were met with consistently poor communication and a serious lack of professionalism.<br><br>Ongoing damp and humidity issues in the property created significant problems for us and, in our experience, contributed to serious health concerns, including severe fungal acne flare-ups and worsening asthma symptoms, which ultimately forced us to move out.<br><br>Despite repeatedly raising these issues and making clear the impact they were having on our wellbeing, we did not receive the level of response, urgency or support that would be expected from a professional letting agent.<br><br>Communication during the end-of-tenancy process was particularly poor. Important emails and requests went unanswered, and we received virtually no communication until one week before our moving date, despite needing confirmation on essential arrangements.<br><br>The most frustrating part was the handling of our deposit. After moving out, we had to escalate the matter directly through the tenancy deposit protection scheme in order to recover our deposit, which was only returned three months after we had vacated the property. This was after being informed that we would receive a response within 14 days, which never happened.<br><br>Overall, this experience was stressful, frustrating and deeply disappointing. Tenants deserve timely communication, professionalism and proper support when serious property issues are raised.<br><br>I would not recommend this agency based on our experience.

Ralph Averbuch5mo ago

Jamie could not have been more professional in my dealings with him. I was struck by his long-termism and his recognition that effective relationships are absolutely critical to successful business dealings. Frankly it's a rare quality and it's heartening to see this is still something people practice. Jamie's one of them and I'd have no hesitation in recommending him to both prospective tenants or clients.

Katarzyna Mikolajczyk7mo ago

I would highly recommend Jamie at More Management & Lettings as a letting agent. Jamie has been very professional, efficient and helpful through the process of putting my property on the market and finding a suitable tenant. Jamie has great communication skills and his wealth of experience in the sector makes him stand out from the competition.

TravelWithDante Dante7mo ago

They did a fantastic job for us to easily settle down in the property. I will surely recommend their services to anyone looking to move or getting a property. All thanks to the Manager.

Jeanie West10mo ago

Jamie was extremely efficient, organised and personable during the letting process. He worked quickly to facilitate my move and was always there if I had questions. He ensured everything in the property was in great shape and gave me confidence throughout. He is a very competent professional who is very mindful of the client’s ongoing needs. I highly recommend working with his company More Management if you are letting or renting your property.

Ada de pedro1y ago

I’ve rented through More Management and Letting for just over a year now, and it’s been one of the smoothest experiences I’ve had as a tenant. From the get go, Jamie was very professional, accommodating and approachable.<br><br>The move-in process was straightforward, communication was clear every step of the way. Throughout the tenancy, they’ve been consistently reliable. Any maintenance issues I raised were sorted out fast — usually within a couple of days. I also appreciated how they’d follow up to make sure everything was resolved properly. That kind of aftercare is rare and really shows they value their tenants.<br><br>I’d definitely recommend them to anyone looking for a well-managed place and a team that’s genuinely great to deal with. Moving to another city much so another country can be stressful, but they’ve made it a breeze. A million thanks!

petra n2y ago

Amazing service! I am moving to Edinburgh and it will be my first time moving alone. It was very hard to find a place since the market is so quick. But Jamie was super helpful during this whole process and helping me get the place I wanted and answering all my questions.<br>Thank you!!!

Serge GUNIAT2y ago

Really great!<br>When we arrived in Edinburgh it was complicated to find a listening agent, trying to find a good fit to our lodging needs. Jamie clearly made the difference and adapted to propose the best match between available opportunities and requirements. In addition, the contact is always friendly and open minded. If you are looking for a customised answer More is clearly suited.