More Management & Lettings

Extremely disappointing experience dealing with this letting agent. After being tenants for three years, always paying rent on time, maintaining the property responsibly and communicating respectfully, we were met with consistently poor communication and a serious lack of professionalism. Ongoing damp and humidity issues in the property created significant problems for us and, in our experience, contributed to serious health concerns, including severe fungal acne flare-ups and worsening asthma symptoms, which ultimately forced us to move out. Despite repeatedly raising these issues and making clear the impact they were having on our wellbeing, we did not receive the level of response, urgency or support that would be expected from a professional letting agent. Communication during the end-of-tenancy process was particularly poor. Important emails and requests went unanswered, and we received virtually no communication until one week before our moving date, despite needing confirmation on essential arrangements. The most frustrating part was the handling of our deposit. After moving out, we had to escalate the matter directly through the tenancy deposit protection scheme in order to recover our deposit, which was only returned three months after we had vacated the property. This was after being informed that we would receive a response within 14 days, which never happened. Overall, this experience was stressful, frustrating and deeply disappointing. Tenants deserve timely communication, professionalism and proper support when serious property issues are raised. I would not recommend this agency based on our experience.

Jamie could not have been more professional in my dealings with him. I was struck by his long-termism and his recognition that effective relationships are absolutely critical to successful business dealings. Frankly it's a rare quality and it's heartening to see this is still something people practice. Jamie's one of them and I'd have no hesitation in recommending him to both prospective tenants or clients.

I would highly recommend Jamie at More Management & Lettings as a letting agent. Jamie has been very professional, efficient and helpful through the process of putting my property on the market and finding a suitable tenant. Jamie has great communication skills and his wealth of experience in the sector makes him stand out from the competition.

They did a fantastic job for us to easily settle down in the property. I will surely recommend their services to anyone looking to move or getting a property. All thanks to the Manager.

Jamie was extremely efficient, organised and personable during the letting process. He worked quickly to facilitate my move and was always there if I had questions. He ensured everything in the property was in great shape and gave me confidence throughout. He is a very competent professional who is very mindful of the client’s ongoing needs. I highly recommend working with his company More Management if you are letting or renting your property.