Pure Property Management

4.5·188 reviews
141 Gilmore Pl, Edinburgh EH3 9PW, UK, Edinburgh, Scotland
Veted AI Summary

Edinburgh property management firm noted for responsive maintenance handling and attentive named staff.

What customers love

  • Fast resolution of maintenance issues such as roof leaks
  • Named staff praised individually across multiple reviews
  • Smooth, well-organised onboarding and move-in process

Best for

Landlords and tenants seeking proactive, communicative day-to-day property management in Edinburgh.

Attribute scores

Quality of Work95
Established72
Responsiveness97
Customer Rating90
Price vs Market50

Recent reviews

Jake Mariott3mo ago

We had a great viewing experience with Abby. She was informative, friendly, and very easy to chat with. As a property manager, she was knowledgeable and happy to answer all our questions, which made the whole process feel relaxed and straightforward. Although the property wasn’t the right fit for us, she was knowledgeable about the area and local schools for our kids. We will definitely keep an eye on this company’s listings, as they clearly do things right.

Valerie Kerr3mo ago

I can’t recommend Pure Property Management highly enough. From start to finish, they have been exceptional to deal with. Ashley, the owner, and Gail, the office manager, are both incredibly professional, responsive, and genuinely committed to providing a high level of service. The entire team has been outstanding — knowledgeable, efficient, and always willing to go the extra mile. They supported us through a particularly difficult tenant situation with professionalism and calm expertise, which made a stressful experience much easier to handle. In addition, they have done a fantastic job bringing our property in Edinburgh up to a high standard, ensuring everything is well-managed and maintained. If you’re looking for a reliable, trustworthy, and proactive property management company, Pure Property Management is an excellent choice.

Sarah Herzali5mo ago

We’ve had a great experience so far. From the initial viewing through signing the contract, everything has been smooth and well organized. Steven and Kristin have been very responsive, helpful, and they really made the move-in process easy. Highly recommend!

ada hui5mo ago

I rented a flat through this property agency, and during my time living there I encountered different issues, such as a roof leakage. Each time, they responded extremely quickly and solved the problems efficiently. Their system is also very helpful and easy to use. At different times, they even send reminders on how to maintain the house, for example in winter to pay attention to the water pipes. I feel their service is truly excellent, very thoughtful, professional, and fast in response. I am deeply grateful to have come across such a good property agency and I highly recommend them to everyone. Esp BIG THANKS to JAMES!!! You help me a lot!!!

Chris Paterson8mo ago

As a tenant of Pure Property Management i am very pleased with their service. In the few cases of needing their help they have been responsive and communicative meaning things are resolved quickly and I am kept informed. Most recently Sebastian Carrasco was superb in helping resolve an issue quickly. Landlords need good tenants so this counts. Thanks PPM