Cox & Co

4.5·135 reviews
12 Castle Terrace, Edinburgh EH1 2DP, UK, Edinburgh, Scotland
Veted AI Summary

Edinburgh estate agency and mortgage broker specialising in international buyers, with strong estate sales performance but inconsistent lettings experience.

What customers love

  • Expert guidance for international and overseas buyers
  • Detailed property feedback and meticulous follow-up
  • Proactive, patient agents like Phil, Neill, and Nomsa

Worth noting

  • Persistent mould and repair issues took months to address
  • Dismissive communication and hostile staff behaviour in lettings

Best for

International buyers relocating to Edinburgh needing expert guidance through Scottish property processes.

Attribute scores

Quality of Work82
Experience72
Responsiveness85
Customer Rating90
Price vs Market Avg.75

Recent reviews

Ian Clayton3mo ago

We had a very positive experience with Neill and Nomsa at Cox & Co. Their experience and insight were invaluable as we searched for and ultimately found exactly the kind of property we were after. Their help with multiple viewings and their advice on navigating the market and the purchase process were indispensable and helped us to successfully negotiate a process we did not know all that well. Huge thanks to both of them!

Gemma Dick3mo ago

Thank you to Nomsa and Neill at Cox & Co who provided an excellent service throughout the sale of my property. Their communication was consistently clear and the whole process was very well‑managed. I am grateful for their support and would recommend their services.

Sally McNaught4mo ago

Excellent service - professional & friendly. Helped me to clarify what I wanted & then found me my ideal property. Thank you!

Sandy Malone4mo ago

Nomsa with Cox & Co was quick to respond to my initial email, and then from there, Zoom calls with Neill, checking out potential properties secured us a terrific flat in Edinburgh. The views are exceptional! My husband and I are retiring and relocating to Edinburgh - Cox & Co has provided us with connections for a solicitor and accountant. They have been friendly, knowledgeable, and supportive throughout our journey. In time, we will seek the services provided by Neill, Nomsa and Cox & Co to buy our "forever" home. Outstanding so far. Sandy M, Seattle, WA, USA

Jenny Roth5mo ago

My husband and I are expats, returning to Scotland for work. We've been away for 20+ years in Canada, and needed someone on the ground who could help us through a process we are not at all familiar with. Buying from overseas, sight unseen, can be stressful at the best of times. We knew the market well, and Nomsa and Neill at Cox & Co were able to visit properties on our behalf, and ensure that close friends could also inspect. They helped to ease the process via their recommended lawyer, and in their reviews of the household information. They sent us photos and videos that we could add to the information online, so we got a good sense of the properties. Ultimately, we purchased a home with their assistance. All of this was extremely helpful, but what has been even better is what I would call the 'value added' service and relationships that have continued after the business side of the purchase wrapped up. They have very usefully recommended great tradespeople, and it was a delight to run into the whole team one evening at a local restaurant. I know that we can reach out to Neill and Nomsa for help in the future, and we appreciate that they continue to have our backs. We recommend them most highly.

Shayan Afridi5mo ago

I had a very positive experience with Cox & Co. The team was extremely professional, helpful, and responsive throughout the entire process. They guided me at every step and made everything smooth and stress-free. I really appreciate their excellent communication and support. I would highly recommend them to anyone looking for reliable and efficient service. Thank you once again to the whole team!

Shamantha Ambekar6mo ago

Cox and Co have the best performers in their team. We rented a property from them recently and there were few repairs and personal requests for the home. They communicated well with landlord, who for is a great character and lovely person and did approve all our requests. Cox and Co’s Calum was awesome and the whole team is excellent.

robert hollmann6mo ago

I'm from the US buying a Flat In Edinburgh, I was originally referred to a local Mortgage Broker to secure a loan, I already had a certificate for from a bank, Along the way there were many indications the broker had NO experience dealing with buyers outisde of the UK and did not have an derstanding of the nuances and differnces in law and US documents I supplied , so after after alomost 2.5 months of poor communication, I found Cox & Co, a mortgage Broker in Edinburgh who has worked with many former US and other International buyers. In the first phone call with Carole, I learned more about the process of obtaining a mortgage, than MONTH's of conversations with the other frim. She understood exactly how to go forward and quicky. A follow up call with Chris further made me realize I made a great decesion to work with COX & Co., Because of their knowledge and expertise they were able to save my agreed upon purchase of a Flat ,as they have escalted the mortgage process for me. I highly reccomend you contact them for your Mortgage needs and especally for Foreign buyers.

Bill McKean7mo ago

Phil & his team were always prompt, friendly and customer oriented with their communication and had a no-fuss any attitude to any assistance we required.

Ross Smillie8mo ago

Dealt with Chris on re-mortgaging our properties and he couldn't of been more helpful from start to finish. Would highly recommend.