Milards

4.9·461 reviews
5 Wemyss Pl, Edinburgh EH3 6DH, UK, Edinburgh, Scotland
Veted AI Summary

Edinburgh-based property management agency praised for staff responsiveness and issue resolution, with one deposit dispute concern.

What customers love

  • Individual staff members like Craig, Sophie, and Oseana go above and beyond
  • Quick resolution of maintenance issues with transparent communication throughout
  • Proactive, professional approach that removes stress from tenants and landlords

Worth noting

  • Disputed deposit deductions ruled unjustified by SafeDeposits Scotland arbitration

Best for

Landlords seeking hands-on management and tenants wanting responsive, attentive service.

Attribute scores

Quality of Work92
Experience80
Responsiveness94
Customer Rating98
Price vs Market Avg.75

Recent reviews

Chloe Hourston1mo ago

We have had a fantastic experience with Millard’s especially Craig. He found us a great tenant very quickly and made the whole process feel straightforward and stress-free! He was so professional, responsive and incredibly supportive from start to finish! Highly recommend Craig and the team at Millard’s!

Gray Nic1mo ago

I have recently moved my property over to be managed by Milards, and have been very impressed with the overall experience.<br>Great advice and service by Craig who comes across extremely knowledgeable and trustworthy.<br>Would definitely recommend Milards for their personal and proactive service!

Sam Edgar1mo ago

The absolute best, thanks OC for helping us find our new home!

Nicola Shaw1mo ago

Millard’s has been such a great help, thank you especially OC

Ellie Lott1mo ago

Oseana has been brilliant at helping find me a flat. Thank you so much!!

Adnan Ul haq1mo ago

⭐⭐⭐⭐⭐<br>"Really good help from Sophie. She sorted my boiler issue fast and kept me updated all the way. Thanks a lot!

Grace at Adaero1mo ago

Sophie is always very helpful & responsive.

Andy Chowanski1mo ago

Had amazing experience with dealing with Milards, they are professional and very easy to talk to. I've been speaking with Oseana who was a delight! Pleasure to talk to and she sorted out all my problems:)

Georgie Middlemas1mo ago

We really appreciate the proactive approach Millards has when dealing with any issues that should arise. They are very professional, helpful and have made our move to Edinburgh feel so easy!

Dan Mckinlay1mo ago

Great service, great atmosphere. I dealt with Amir top class guy. Made the process very easy for me