Northwood Edinburgh
Edinburgh estate agent and property manager known for efficient service and supportive, communicative staff.
What customers love
- Named staff members (Lena, Nicola, Eliza) consistently praised for responsiveness
- Smooth, well-organised processes from viewing through to tenancy management
- Proactive guidance for first-time renters and landlords, reducing stress
Worth noting
No recurring concerns found across reviews.
Best for
First-time renters and landlords seeking hands-on guidance and responsive property management.
Attribute scores
Recent reviews
We're first time landlords and have been dealing largely with Nicola. Northwood are now providing management for our property. We originally contacted Northwood during our purchase and Nicola was very helpful during this time and provided lots of valuable help before we even completed on the property let alone paid for any services from Northwood. We strongly recommend the service she and her colleagues have provided us. We said up front we were happy to pay a fair price but need lots of guidance and help. They have totally come through on this promise, helping with the compliance requirements as well as rent collection etc. as you would expect. Nicola is very responsive, helpful and organised and this has really taken away any stress that we were feeling about starting a property business.
Northwood made moving flats in Edinburgh so much easier than I thought it would be. They are very quick and communicative and most importantly they are very kind and supportive. I ask a lot of questions and they are always very welcoming, which I really appreciate. Lena especially is amazing, but everyone I've met in the office or from email is great! It's so nice working with them. Would absolutely recommend to anyone.
I’ve had a really positive experience with Northwood Edinburgh throughout my tenancy. As a first-time renter, I really appreciated how friendly, clear and efficient the team were from the very beginning. The initial viewing was welcoming, and the application process was handled quickly once I expressed interest in the property. From there, everything was well organised and any questions I had along the way were answered clearly. A special thank you to Eliza, who has been consistently communicative and responsive throughout move-in, maintenance and tenancy queries. She made what could have felt like a daunting process feel much easier to navigate and was always on hand whenever anything needed sorting.
Northwood provided an excellent letting service for my flat in Stockbridge over the past couple of years. They found great tenants that looked after the flat well. Eliza was very efficient with timely communication and sorting any issues swiftly. I would not hesitate to recommend their services.
I had excellent experience with Northwood. From viewing till receiving keys, process has been very smooth. Special thanks to Lena who assisted with patience throughout and answered to all the queries quickly. The support after moving in has also been great. They answer to calls promptly and provide required assistance.