Safe Simple Secure
Edinburgh-based security systems installer with strong technical execution but occasional administrative inconsistencies.
What customers love
- Professional, punctual technicians who explain systems thoroughly
- Quick problem resolution, even outside standard hours
- Clean, tidy installations with attention to detail
Worth noting
- Repeated appointment cancellations and limited booking availability
- Unclear pricing and unexpected charges for maintenance periods
Best for
Homeowners seeking reliable alarm, camera, and intercom installation with dependable aftercare support.
Attribute scores
Recent reviews
First class service from start to finish. Prompt installation, clean and tidy technician. Would recommend to anyone.
Can't fault them - lovely guy, Reece, came out to disable alarm. Was very speedy, and even did the job the wrong way round to avoid waking the baby!
Very poor sales process, repeatedly cancelled appointments and very limited slots available.
I recently had my old standalone smoke alarms replaced with new integrated ones, and the whole experience was excellent from start to finish. The communication when arranging the appointment was clear and straightforward, and the fitters themselves were professional, friendly, and efficient. Everything was installed neatly with no hassle at all. I’m really pleased with the entire process and wouldn’t hesitate to recommend the company.
Would not recommend. Were not clear about costs and then tried to overcharge me. Supposed to get annual maintenance but nobody ever contacted me then they charge me for the period which I ended up having to pay so that I could change to a better company. Do not use
Fantastically supportive engineer who took the time to support me after hours. Talked through issues over the phone, reviewed images that I sent over, and helped me to resolve the situation as if he was in the room with me. Very professional, and a relief for myself and my 11 year old when the alarm issue was resolved.
Excellent, efficient, friendly service.<br>Competitive quote.<br>Highly recommend.
100% recommend SSS!!! Intercom problem sorted with no fuss.
Lucas attended today to upgrade our alarm system. He was punctual, calling me a half before arriving, friendly but professional and very tidy. He explained how to operate the new system so thoroughly. Very impressed with the level of service and Lucas is a credit to SSS. Highly recommend.
good price and good service